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  • © 2020

Improving Health Care in Low- and Middle-Income Countries

A Case Book

  • Presents real-life case studies, from all levels of the healthcare system and addressing a wide range of health topics, to teach readers about using quality improvement methodology to strengthen health care in lower- and middle-income countries

  • Teaches readers about the process of designing improvement efforts, choosing priorities, carrying out activities, understanding results, building health worker capacity to improve care, engaging leadership, and applying lessons learned from improvement to spread and scale up initiatives

  • Provides rich detail on how improvement work is applied in practice rather than focusing on methodologies and theory

  • Includes expert commentaries and analysis to guide the reader in understanding results and themes in designing, supporting, and scaling up improvement

  • This book is open access, which means that you have free and unlimited access.

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Table of contents (14 chapters)

  1. Front Matter

    Pages i-xvi
  2. Introduction

    • James R. Heiby
    Pages 1-7Open Access
  3. Haiti’s National HIV Quality Management Program and the Implementation of an Electronic Medical Record to Drive Improvement in Patient Care

    • Joshua Bardfield, Bruce D. Agins, Margareth Jasmin, Nicasky Celestin, Nirva Duval, Jean Gabriel Balan et al.
    Pages 43-58Open Access
  4. Scaling Up a Quality Improvement Initiative: Lessons from Chamba District, India

    • Nigel Livesley, Praveen Kumar Sharma
    Pages 77-88Open Access
  5. The Business Case for Quality in Health Care

    • Nicole Spieker
    Pages 89-104Open Access
  6. Promoting Rational Use of Antibiotics in the Kyrgyz Republic

    • Barton Smith
    Pages 105-130Open Access
  7. Applying a Standards-Based Approach to Reduce Maternal Mortality and Improve Maternal and Neonatal Services in Mozambique

    • Edgar Necochea, Maria da Luz Vaz, Ernestina David, Jim Ricca
    Pages 131-150Open Access
  8. Integrating Gender to Improve HIV Services in Uganda

    • Taroub Harb Faramand
    Pages 195-208Open Access
  9. Improving HIV Counseling and Testing in Tuberculosis Service Delivery in Ukraine: Profile of a Pilot Quality Improvement Team and Its Scale-Up Journey

    • Nilufar Rakhmanova Pollard, Igor Semenenko, Uliana Snidevych, Emily Keyes, Roman Yorick, Alyona Gerasimova et al.
    Pages 209-229Open Access
  10. Conclusion

    • Lani Rice Marquez, Alison Lucas
    Pages 231-237Open Access
  11. Back Matter

    Pages 239-245

About this book

This open access book is a collection of 12 case studies capturing decades of experience improving health care and outcomes in low- and middle-income countries. Each case study is written by healthcare managers and providers who have implemented health improvement projects using quality improvement methodology, with analysis from global health experts on the practical application of improvement methods. The book shows how frontline providers in health and social services can identify gaps in care, propose changes to address those gaps, and test the effectiveness of their changes in order to improve health processes and outcomes.  


The chapters feature cases that provide real-life examples of the challenges, solutions, and benefits of improving healthcare quality and clearly demonstrate for readers what quality improvement looks like in practice:
  • Addressing Behavior Change in Maternal, Neonatal, and Child Health with Quality Improvement and Collaborative Learning Methods in Guatemala
  • Haiti’s National HIV Quality Management Program and the Implementation of an Electronic Medical Record to Drive Improvement in Patient Care
  • Scaling Up a Quality Improvement Initiative: Lessons from Chamba District, India
  • Promoting Rational Use of Antibiotics in the Kyrgyz Republic
  • Strengthening Services for Most Vulnerable Children through Quality Improvement Approaches in a Community Setting: The Case of Bagamoyo District, Tanzania
  • Improving HIV Counselling and Testing in Tuberculosis Service Delivery in Ukraine: Profile of a Pilot Quality Improvement Team and Its Scale‐Up Journey

Improving Health Care in Low- and Middle-Income Countries: A Case Book will find an engaged audience among healthcare providers and administrators implementing and managing improvement projects at Ministries of Health in low- to middle-income countries. The book also aims to be a useful reference for government donor agencies, their implementing partners, and other high-level decision makers, and can be used as a course text in schools of public health, public policy, medicine, and development.




ACKNOWLEDGMENT:
This work was conducted under the USAID Applying Science to Strengthen and Improve Systems (ASSIST) Project, USAID Award No. AID-OAA-A-12-00101, which is made possible by the generous support of the American people through the U.S. Agency for International Development (USAID).


DISCLAIMER:
The contents of this book are the sole responsibility of the Editor(s) and do not necessarily reflect the views of USAID or the United States Government.

Editors and Affiliations

  • University Research Co., LLC (URC), Bethesda, USA

    Lani Rice Marquez

About the editor

Lani Rice Marquez, MHS, is the Knowledge Management Director for the USAID Applying Science to Strengthen and Improve Systems (ASSIST) Project at University Research Co., LLC (URC). A health management and evaluation specialist, Lani has worked for over 30 years in international health programs, where much of her work has focused on strengthening the performance of facility-based and community-based health workers in low- and middle-income countries through improvement methods. For the past 10 years, she has led URC’s efforts to apply knowledge management concepts and techniques to strengthen quality improvement program efficiency and impact.

Bibliographic Information

  • Book Title: Improving Health Care in Low- and Middle-Income Countries

  • Book Subtitle: A Case Book

  • Editors: Lani Rice Marquez

  • DOI: https://doi.org/10.1007/978-3-030-43112-9

  • Publisher: Springer Cham

  • eBook Packages: Medicine, Medicine (R0)

  • Copyright Information: University Research Co., LLC 2020

  • License: CC BY

  • Hardcover ISBN: 978-3-030-43111-2Published: 27 May 2020

  • Softcover ISBN: 978-3-030-43114-3Published: 18 September 2020

  • eBook ISBN: 978-3-030-43112-9Published: 26 May 2020

  • Edition Number: 1

  • Number of Pages: XVI, 245

  • Number of Illustrations: 5 b/w illustrations, 42 illustrations in colour

  • Topics: Health Services Research, Development and Health, Health Administration, Health Care Management

Buy it now

Buying options

Softcover Book USD 44.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 59.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access