Presents an overview of process management, explaining it step by step, and highlighting the role of all stakeholders in the process
Introduces a selection of models that have proved useful in practice to discover, create, and implement real-world processes
Discusses the transition from a more-or-less unstructured or unsatisfactory way of working to a structured process that corresponds to the ideas of a company and its customers
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About this book
The book presents various facets of business process management from the perspective of the participants, and introduces a selection of models that have proved useful in practice. The design of such models supports the transition from a more-or-less unstructured or unsatisfactory way of working to a structured process that corresponds to the ideas of the company and its customers. The book is intended for professionals in industry as well as students in the field of business information systems who are looking for guidelines on how to discover, create and implement real-world processes.
- Open Access
- Design Thinking
- Business Process Management
- Workflow Management
Authors and Affiliations
Dr. Albert Fleischmann & Partner, InterAktiv Unternehmensberatung, Pfaffenhofen a.d.Ilm, Germany
Department for Continuing Education Research and Educational Technologies, Danube University Krems, Krems, Austria
Technische Hochschule Ingolstadt, Business School, Ingolstadt, Germany
Department of Business Informatics-Communications Engineering, Johannes Kepler University Linz, Linz, Austria
About the authors
Stefan Oppl is a Professor for Technology-Enhanced Learning at Danube-University Krems. His research focuses on the development and evaluation of instruments for work process articulation and design.
Werner Schmidt is a Professor at the Technische Hochschule Ingolstadt’s Business School. He is the leader of several BPM innovation projects, and the Executive Committee Chair of i2pm.net.
Christian Stary is a Professor of Business Information Systems at the University of Linz. He is also a scientific advisor and developer for S-BPM, and a principal investigator of international academic and industry S-BPM projects.
Book Title: Contextual Process Digitalization
Book Subtitle: Changing Perspectives – Design Thinking – Value-Led Design
Authors: Albert Fleischmann, Stefan Oppl, Werner Schmidt, Christian Stary
Publisher: Springer Cham
Copyright Information: The Editor(s) (if applicable) and the Author(s) 2020
License: CC BY
Hardcover ISBN: 978-3-030-38299-5Published: 31 March 2020
Softcover ISBN: 978-3-030-38302-2Published: 18 September 2020
eBook ISBN: 978-3-030-38300-8Published: 30 March 2020
Edition Number: 1
Number of Pages: X, 275
Number of Illustrations: 79 b/w illustrations, 86 illustrations in colour