There is no organization without processes. When people want to collaborate, they use the necessary tools and coordinate their activities to reach the desired result. Since such activities can not only be carried out by humans, but also by machines and computers, their activities must also be included when aligning human requirements and technical capabilities. In particular, different types of actors are involved in at least partially automated processes.
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Fleischmann, A., Oppl, S., Schmidt, W., Stary, C. (2020). Motivation. In: Contextual Process Digitalization. Springer, Cham. https://doi.org/10.1007/978-3-030-38300-8_1
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-38299-5
Online ISBN: 978-3-030-38300-8