Consumer dissatisfaction as a measure of market performance Alan R. Andreasen Articles Pages: 311 - 322
Consumer satisfaction as a policy concern a reply to the comment by imkamp in JCP, 1, 1977/2 Gerhard W. H. Scherf Communications Pages: 297 - 301
Problems in the amplification of Vox populi some thoughts on a discussion concerning consumer (Dis-) satisfaction Matthias Burisch Communications Pages: 293 - 296
Zu neuen Gerichtsentscheidungen über die Verstärkung des Verbraucherschutzes Theo Rasehorn Notes And Reports Pages: 289 - 292
Verbraucherpolitische Konzeptionen und Programme in der Bundesrepublik Deutschland Christine CzerwonkaGünter Schöppe Notes And Reports Pages: 277 - 288
New means of legal protection for the American consumer Leonard C. Meeker Notes And Reports Pages: 266 - 276
Rechtsprobleme des vergleichenden Warentests in der Bundesrepublik Deutschland Werner Brinkmann Notes And Reports Pages: 255 - 265
Tenants' participation — A study of residential service planning Jerker Nilsson Notes And Reports Pages: 244 - 254
Neue tendenzen des kartellrechtlichen verbraucherschutzes in der BRD Norbert Reich Articles Pages: 227 - 243
Consumer problems in the public sector: A framework for research Dennis R. Young Articles Pages: 205 - 226
The delineation of consumer research a comment on scherhorn's paper in JCP, 1, 1977/1 Robert W. Chestnut Communications Pages: 195 - 196
Gibt es geplanten Verschleiß? Eine Antwort auf die Kritik von Hillmann in ZVP, 1, 1977/1 Burkhardt Röper Communications Pages: 185 - 194
Laboratory experiments: Faulty and necessary a comment on arndt's paper in JCP, 1, 1977/1 Jacob Jacoby Communications Pages: 183 - 185
Praktische Erfahrungen mit der Verbraucherverbandsklage in Deutschland Roland von Falckenstein Notes And Reports Pages: 172 - 182
Self-management and protection of consumers in Yugoslavia Jelena Vilus Notes And Reports Pages: 165 - 171
Verbraucherschutz in der 7. Legislaturperiode (1972–76) der Bundesrepublik Deutschland Gerhard Rambow Notes And Reports Pages: 151 - 164
Who decides what is good für whom? A comment on the paper by Ölander Martin Pfaff Articles Pages: 138 - 142
Can consumer dissatisfaction and complaints guide public consumer policy? Folke ölander Articles Pages: 124 - 137
Consumer counselling in the Netherlands a comment on Schoreit's paper Ewoud Hondius Articles Pages: 122 - 123
Zur Rechtsberatung des Verbrauchers in der Bundesrepublik Deutschland Armin Schoreit Articles Pages: 112 - 121
Enhanced human relationships — the true need of consumers? A comment on the paper by Scherf Heiner Imkamp Articles Pages: 109 - 111
Consumer dissatisfaction — Search for causes and alleviation outside the marketplace Gerhard W. H. Scherf Articles Pages: 101 - 108
