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Performance measurement of an Indian higher education institute: a sustainable educational supply chain management perspective

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Abstract

The present study focuses on embedding the Supply chain management concepts on to the education sector i.e. educational supply chain management. It is an important area of research as it helps in the management of one of the most important sector of a country, viz. the education sector. The objective here is to measure efficiency of 19 departments of Indian Institute of Technology Roorkee (IIT Roorkee), a reputed higher education institute of India.

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Source Habib 2011

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Source Habib and Jungthirapanich 2009

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Acknowledgments

The authors acknowledge with thanks for the data provided by the Academics, Finance and Planning, Sponsored Research & Industrial Consultancy and Establishment offices of the Indian Institute of Technology Roorkee.

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Authors and Affiliations

  1. Indian Institute of Technology Roorkee, Roorkee, India

    Sunil Kumar Jauhar & Millie Pant

  2. Jaypee Institute of Information Technology, Noida, India

    Richa Dutt

Authors
  1. Sunil Kumar Jauhar
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  2. Millie Pant
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  3. Richa Dutt
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Corresponding author

Correspondence to Sunil Kumar Jauhar.

Appendix: Performance metrics definitions considered in the paper

Appendix: Performance metrics definitions considered in the paper

  1. 1.

    Technical efficiency (TE) The CRS efficiency score represents technical efficiency (TE), Which reflect the ability of the firm to obtain maximal output from a given set of input and its measures inefficiencies due to input/output configuration and as well as size of operations.

  2. 2.

    Pure technical efficiency (PTE) VRS efficiency score represents pure technical efficiency (PTE) which is a measure of efficiency without scale efficiency (SE).

  3. 3.

    Scale efficiency (SE) SE can be calculated by dividing PTE into TE.

  4. 4.

    Peer group DEA identifies the reference set, also known as the peer group of DMU (departments). A peer group contains two or more efficient DMUs for an inefficient DMU. Thus, an efficient DMU may be a peer for one or more inefficient DMUs. A DMU, which appears frequently as a peer for more inefficient DMUs or has a high peer count, is considered as an example of good performance.

  5. 5.

    Peer count (PTE) Highest peer counts for any department; so it is the technically or purest technically efficient department.

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Jauhar, S.K., Pant, M. & Dutt, R. Performance measurement of an Indian higher education institute: a sustainable educational supply chain management perspective. Int J Syst Assur Eng Manag 9, 180–193 (2018). https://doi.org/10.1007/s13198-016-0505-4

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