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EDRMS for academic records management: A design study in a Malaysian university

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Abstract

Higher education institutes such as universities suffer from a range of issues in managing their academic records and relevant digital contents. Many universities nowadays use specific software applications for their effective mechanism in records management. The effective provision of enterprises records management (ERM) software for managing records especially for maintaining research activities are of paramount importance to meet complex criteria outlined by the university. The purpose of this study is to describe the design of a locally-innovated Electronic Document and Records Management Systems (EDRMS) implementation for managing academic records in the context of a Malaysian University. The lessons learned from the design study can be applicable for improving relevant technologies for record keepings in other similar enterprises.

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Notes

  1. As a type of ERM, EDRMS can be defined as “an automated system which supports the creation, use and maintenance of paper or electronic documents and records for the purposes of an organization’s workflow and processes. EDRMS includes recordkeeping functionality and also manages documents of informational rather than evidential value. EDRMS includes, the whole of documents, records, methods, procedures, tools, [meta] data, (index terms), knowledge, means and persons with which an organization operates and fulfills its requirements to preserve evidence of its activities, maintain its memory, and preserve its knowledge” (Johnston and Bowen 2005, p.133)

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Acknowledgments

The first-listed author was responsible to establish the overall theoretical standpoints and research conceptualization to form this paper that reported partial findings of a PhD research project operated by the second-listed author. Authors are sincerely thankful to the responsible editor and two anonymous reviewers for providing useful constructive comments to improve the paper throughout the revision process.

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Authors and Affiliations

  1. Centre for Applied Informatics and College of Business, Footscray Park, Victoria University, Melbourne, Australia

    Shah Jahan Miah

  2. Faculty of Information Management, Universiti Teknologi MARA, Shah Alam, Malaysia

    Ahmad Zam Hariro Samsudin

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  1. Shah Jahan Miah
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  2. Ahmad Zam Hariro Samsudin
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Correspondence to Shah Jahan Miah.

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Miah, S.J., Samsudin, A.Z.H. EDRMS for academic records management: A design study in a Malaysian university. Educ Inf Technol 22, 1895–1910 (2017). https://doi.org/10.1007/s10639-016-9525-6

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  • DOI: https://doi.org/10.1007/s10639-016-9525-6

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