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The DeLone–McLean Information System Success Model for Electronic Records Management System Adoption in Higher Professional Education Institutions of Yemen

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Recent Trends in Information and Communication Technology (IRICT 2017)

Part of the book series: Lecture Notes on Data Engineering and Communications Technologies ((LNDECT,volume 5))

Abstract

Information dedicated to electronic media has been experiencing an exponential growth and in turn, modern technology has brought about change in the way governments, organizations and individuals carry out their business. This leads to the transformation of the nature of dealing with records. In the context of Higher Professional Education (HPE) of developing countries, computers as well as other ICT infrastructure have shown a considerable increase and this had led to a monumental amount of e-records. However, without the appropriate management strategy, e-records may include unauthentic, unreliable information that lacks integrity, and is thus unusable. In this background, Electronics Records Management System (ERMS), a system for e-records management could play a key role in efficiently and effectively managing records within organizations. This paper’s objectives were two-fold; first, it focuses on examining ERMS in HPE institutions and demonstrates the research requirements; and second, it presents the crucial factors that influence the ERMS adoption in the HPE sector. Quantitative approach is used to collect data from 364 respondents. Findings show that system quality, information quality and service quality have significant relationship with intention to adopt ERMS.

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Author information

Authors and Affiliations

  1. Faculty of Information Science and Technology, UKM, 43600, Bangi, Selangor, Malaysia

    Muaadh Mukred & Zawiyah M. Yusof

Authors
  1. Muaadh Mukred
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  2. Zawiyah M. Yusof
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Correspondence to Muaadh Mukred .

Editor information

Editors and Affiliations

  1. Faculty of Computing Information Systems Department, Universiti Teknologi Malaysia, Johar, Skudai, Malaysia

    Faisal Saeed

  2. Faculty of Computing Information Systems Department, Universiti Teknologi Malaysia, Johar, Skudai, Malaysia

    Nadhmi Gazem

  3. Department of Computer Science and Engineering, SOA University, Bhubaneswar, Odisha, India

    Srikanta Patnaik

  4. Faculty of Computing, ISSI Research Lab, University of Technology Malaysia, Skudai, Malaysia

    Ali Saleh Saed Balaid

  5. Faculty of Computing, University of Technology Malaysia, Skudai, Malaysia

    Fathey Mohammed

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Mukred, M., Yusof, Z.M. (2018). The DeLone–McLean Information System Success Model for Electronic Records Management System Adoption in Higher Professional Education Institutions of Yemen. In: Saeed, F., Gazem, N., Patnaik, S., Saed Balaid, A., Mohammed, F. (eds) Recent Trends in Information and Communication Technology. IRICT 2017. Lecture Notes on Data Engineering and Communications Technologies, vol 5. Springer, Cham. https://doi.org/10.1007/978-3-319-59427-9_84

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  • DOI: https://doi.org/10.1007/978-3-319-59427-9_84

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-59426-2

  • Online ISBN: 978-3-319-59427-9

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