Abstract
Despite strong evidence for the efficacy of integrated systems, securing the participation of health professionals, particularly primary care physicians (PCPs), has proven difficult. Novel approaches are needed to resolve these problems. We developed a model — COPA — that is based on scientific evidence and an original design process in which health professionals, including PCPs, and managers participated actively. COPA targets very frail community-dwelling elders recruited through their PCP. It was designed to provide a better fit between the services provided and the needs of the elderly in order to reduce excess healthcare use, including unnecessary emergency room (ER) visits and hospitalizations, and prevent inappropriate long-term nursing home placements. The model’s originality lies in: 1) having reinforced the role played by the PCP, which includes patient recruitment and care plan development; 2) having integrated health professionals into a multidisciplinary primary care team that includes case managers who collaborate closely with the PCP to perform a geriatric assessment (InterRAI MDS-HC) and implement care management programs; and 3) having integrated primary medical care and specialized care by introducing geriatricians into the community to see patients in their homes and organize direct hospitalizations while maintaining the PCP responsibility for medical decisions. Since COPA is currently the subject of both a quasi-experimental study and a qualitative study, we are also providing preliminary findings. These findings suggest that the model is feasible and well accepted by PCPs and patients. Moreover, our results indicate that the level of service utilization in COPA was less than what is reported at the national level, without any compromises in quality of care.
Similar content being viewed by others
References
Mion L, Odegard PS, Resnick B et al. Interdisciplinary care for older adults with complex needs: American Geriatrics Society position statement. J Am Geriatr Soc 2006; 54: 849–52.
Reuben DB. Organizational interventions to improve health outcomes of older persons. Med Care 2002; 40: 416–28.
Wolff JL, Starfield B, Anderson G. Prevalence, expenditures, and complications of multiple chronic conditions in the elderly. Arch Intern Med 2002; 162: 2269–76.
Wieland D, Lamb VL, Sutton SR et al. Hospitalization in the Program of All-inclusive Care for the Elderly (PACE): rates, concomitants, and predictors. J Am Geriatr Soc 2000; 48: 1373–80.
Beland F, Bergman H, Lebel P et al. A system of integrated care for older persons with disabilities in Canada: results from a randomized controlled trial. J Gerontol A Bid Sci Med Sci 2006; 61: 367–73.
Landi F, Onder G, Russo A et al. A new model of integrated home care for the elderly: impact on hospital use. J Clin Epidemiol 2001; 54: 968–70.
Landi F, Lattanzio F, Gambassi G et al. A model for integrated home care of frail older patients: The Silver Network project. Aging Clin Exp Res 1999; 11: 262–72.
Challis D, Darton R, Johnson L et al. An evaluation of an alternative to long-stay hospital care for frail elderly patients: II. Costs and effectiveness. Age Ageing 1991; 20: 245–54.
Johri M, Beland F, Bergman H. International experiments in integrated care for the elderly: a synthesis of the evidence. Int J Geriatr Psychiatry 2003; 18: 222–35.
Kane RL, Homyak P, Bershadsky B. Consumer reactions to the Wisconsin Partnership Program and its parent, the Program for All-inclusive Care of the Elderly (PACE). Gerontologist 2002; 42: 314–20.
Kane RL, Homyak P, Bershadsky B, Lum YS. Consumer responses to the Wisconsin Partnership Program for Elderly Persons: a variation on the PACE Model. J Gerontol A Biol Sci Med Sci 2002; 57: 250–8.
Newcomer R, Harrington C, Kane R. Implementing the second generation social health maintenance organization. J Am Geriatr Soc 2000; 48: 829–34.
Newcomer R, Harrington C, Kane R. Challenges and accomplishments of the second-generation social health maintenance organization. Gerontologist 2002; 42: 843–52.
Eccles M, Grimshaw J, Walker A et al. Changing the behavior of healthcare professionals: the use of theory in promoting the uptake of research findings. J Clin Epidemiol 2005; 58: 107–12.
Grol R, Grimshaw J. From best evidence to best practice: effective implementation of change in patients’ care. Lancet 2003; 362: 1225–30.
Berwick DM. Disseminating innovations in health care. JAMA 2003; 289: 1969–75.
Hirdes JP. Addressing the health needs of frail elderly people: Ontario’s experience with an integrated health information system. Age Ageing 2006; 35: 329–31.
Carpenter GI. Accuracy, validity and reliability in assessment and in evaluation of services for older people: the role of the interRAI MDS assessment system. Age Ageing 2006; 35: 327–9.
Landi F, Tua E, Onder G et al. Minimum data set for home care: a valid instrument to assess frail older people living in the community. Med Care 2000; 38: 1184–90.
Bernabei R, Landi F, Onder G, Liperoti R, Gambassi G. Second and third generation assessment instruments: the birth of standardization in geriatric care. J Gerontol A Biol Sci Med Sci 2008; 63: 308–13.
Counsell SR, Callahan CM, Clark DO et al. Geriatric care management for low-income seniors: a randomized controlled trial. JAMA 2007; 298: 2623–33.
Tourigny A, Durand P, Bonin L et al. Quasi-experimental study of the effectiveness of an integrated service delivery network for the frail elderly. Can J Aging 2004; 23: 231–46.
Elkan R, Kendrick D, Dewey M et al. Effectiveness of home based support for older people: systematic review and meta-analysis. BMJ 2001; 323: 719–25.
Wolff JL, Boult C. Moving beyond round pegs and square holes: restructuring Medicare to improve chronic care. Ann Intern Med 2005; 143: 439–45.
Kodner DL. The quest for integrated systems of care for frail older persons. Aging Clin Exp Res 2002; 14: 307–13.
Shannon GR, Wilber KH, Allen D. Reductions in costly healthcare service utilization: findings from the Care Advocate Program. J Am Geriatr Soc 2006; 54: 1102–7.
Phelan EA, Balderson B, Levine M et al. Delivering effective primary care to older adults: a randomized, controlled trial of the senior resource team at group health cooperative. J Am Geriatr Soc 2007; 55: 1748–56.
Mouquet MC. Les motifs de recours à l’hospitalisation de court séjour en 2003. Études et Résultats 2005; 444: 1–8.
Carrasco V, Baubeau D. Les usagers des urgences: Premiers résultats d’une enquête nationale. Etudes et Résultats 2003; 212: 1–8.
INSEE 2006 (online). Available at www.insee.fr/fr/ffc/chifcle_fiche.asp?tab_id=108 Accessed March 11, 2008.
Warshaw GA, Bragg EJ, Shaull RW et al. Geriatric medicine fellowship programs: a national study from the Association of Directors of Geriatric Academic Programs’ Longitudinal Study of Training and Practice in Geriatric Medicine. J Am Geriatr Soc 2003; 51: 1023–30.
Wagner EH. Chronic disease care. BMJ 2004; 328: 177–8.
Stille CJ, Jerant A, Bell D et al. Coordinating care across diseases, settings, and clinicians: a key role for the generalist in practice. Ann Intern Med 2005; 142: 700–8.
Wenger NS, Solomon DH, Roth CP et al. The quality of medical care provided to vulnerable community-dwelling older patients. Ann Intern Med 2003; 139: 740–7.
Bos JT, Frijters DH, Wagner C et al. Variations in quality of Home Care between sites across Europe, as measured by Home Care Quality Indicators. Aging Clin Exp Res 2007; 19: 323–9.
Stuck AE, Egger M, Hammer A et al. Home visits to prevent nursing home admission and functional decline in elderly people: systematic review and meta-regression analysis. JAMA 2002; 287: 1022–8.
Schraeder C, Shelton P, Sager M. The effects of a collaborative model of primary care on the mortality and hospital use of community-dwelling older adults. J Gerontol A Biol Sci Med Sci 2001; 56A: M106–12.
Singh D, Ham C. Transforming Chronic Care: evidence about improving care for people with long-term conditions. HSMC 2005, University of Birmingham (online). Available at www.hsmc.bham.ac.uk/news/TransformingChronicCare.pdf Accessed March 11, 2008.
Fenina A, Geffroy Y. Les comptes nationaux de la santé en 2005. Etude et Résultats 2006; 505.
Algava E, Plane M. Vieillissement et protection sociale: une projection comparée pour 6 pays de l’Union européenne. Etude et Résultats 2001; 134.
Henrard JC. Vieillissement et santé. Le système français d’aide et de soins aux personnes âgées. Santé Société et Solidarité: Revue de l’Observatoire Franco-Quebecois de la Santé et de la Solidarité 2002; 2: 73–82.
Frossard M, Genin N, Guisset MJ, Villez A. Providing integrated health and social care for older persons in France — an old idea with a great future. In Leichsenring K, Alaszewski AM, eds. Providing integrated health and social care for older persons. Aldershot: Ashgate, 2004: pp. 229–68.
Com-Ruelle LP, Dourgnon P. Can physician gate-keeping and patient choice be reconciled in France? Analysis of recent reform. Eurohealth 2006; 12: 17–20.
Anderson GF, Hussey PS. Population aging: a comparison among industrialized countries. Health Aff (Millwood) 2000; 19: 191–203.
Colin C, Coutton V. Le nombre de personnes âgées dépendantes d’après l’enquête handicaps-incapacités-dépendance. Etudes et résultats 2000; 94.
Bressé S. Les bénéficiaires des services d’aide et de soins aux personnes à domicile en 2000. Etude et Résultats 2004; 296.
Carpenter I, Gambassi G, Topinkova E et al. Community care in Europe. The Aged in Home Care project (AdHOC). Aging Clin Exp Res 2004; 16: 259–69.
Dutheil N. Les aides et les aidants des personnes âgées. Etudes et Résultats 2001; 142.
Derame G, El Kouri D. Les passages non justifiés au service d’accueil urgences: Proposition d’une offre de soins différenciée. La Presse Médicale 2004; 33: 780–3.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
About this article
Cite this article
Vedel, I., De Stampa, M., Bergman, H. et al. A novel model of integrated care for the elderly: COPA, Coordination of Professional Care for the Elderly. Aging Clin Exp Res 21, 414–423 (2009). https://doi.org/10.1007/BF03327446
Received:
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1007/BF03327446