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Determining Factors in Online Transparency of NGOs: A Spanish Case Study

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Abstract

The social demand of transparency in nongovernmental organizations (NGOs) has increased. This is due to their social and economic impact and the incidences of fraudulent behavior by some international NGOs managers. In this regard, an improved and abundant dissemination of information by NGO is essential. The Internet is considered a strategic communication tool in such dissemination. Following an explanatory research line, this article aims to identify the influence of the factors “organizational size”, “organizational age”, “public funding”, “legal form”, “internationalization”, “board size”, and “board activity” in the dissemination of web page information. The results show that only the factors of “organizational size”, “public funding,” and “organizational age” are statistically significant.

Résumé

La demande sociale pour une transparence au sein des Organizations non-gouvernementales (ONG) s’est accrue. Ceci est dû à leur impact social et économique ainsi qu’aux conséquences d’agissements frauduleux par certains responsables d’ONG internationales. À cet égard, une diffusion optimisée et abondante d’informations par l’ONG est essentielle. Internet est considéré comme un outil de communication stratégique pour une telle diffusion. Adoptant une ligne de recherche explicative, cet article s’attache à identifier l’influence des facteurs « taille organisationnelle », « âge organisationnel », « financement public », « forme légale », « internationalisation », « taille du conseil d’administration » et « activité du conseil d’administration » dans la transmission des informations d’une page Web. Les résultats indiquent que seuls les facteurs tels que « taille organisationnelle », « financement public » et « âge organisationnel » sont statistiquement importants.

Zusammenfassung

Die gesellschaftliche Forderung nach Transparenz in nicht-staatlichen Organisationen hat zugenommen. Grund dafür sind der soziale und wirtschaftliche Einfluss nicht-staatlicher Organisationen sowie Fälle betrügerischen Verhaltens seitens einiger Leiter internationaler nicht-staatlicher Organisationen. In diesem Zusammenhang ist eine verbesserte und ausgiebige Informationsweitergabe der nicht-staatlichen Organisationen ausschlaggebend. Das Internet gilt hierbei als ein strategisches Kommunikationsmittel. Einer erklärenden Forschungslinie folgend zielt dieser Beitrag darauf ab, den Einfluss der Faktoren „Organisationsgröße“, „Alter der Organisation“, „öffentliche Finanzierung“, „Rechtsform“, „Internationalisierung“, „Vorstandsgröße“ und „Vorstandstätigkeiten“ bei der Informationsweitergabe mittels Websites zu bestimmen. Die Ergebnisse zeigen, dass lediglich die Faktoren „Organisationsgröße“, „öffentliche Finanzierung“ und „Alter der Organisation“ von statistischer Bedeutung sind.

Resumen

La exigencia social de transparencia en las Organizaciones No Gubernamentales (ONGs) ha aumentado. Esto se debe a su impacto económico y social y a la incidencia del comportamiento fraudulento de algunos directores de ONGs internacionales. En este sentido, resulta esencial una difusión mejorada y abundante de la información por parte de las ONGs. Internet se considera una herramienta de comunicación estratégica en dicha difusión. Siguiendo una línea de investigación explicativa, este documento tiene como objetivo identificar la influencia de los factores “tamaño de la organización”, “antigüedad de la organización”, “financiación pública”, “forma legal”, “internacionalización”, “tamaño del consejo” y “actividad del consejo” en la difusión de información en la página Web. Los resultados muestran que solamente los factores de “tamaño de la organización”, “financiación pública” y “antigüedad de la organización” son estadísticamente significativos.

摘要

社会大众对非政府机构(NGO)透明度的要求越来越高。这是因为,非政府机构的社会和经济影响力越来越大,而且也曾出现多起国际非政府机构管理人员欺诈行为,影响了其公信力。因此,非政府机构提升和增加其信息传播愈显关键。互联网被认为是开展这种传播工作的一大战略性沟通工具。在提出一段说明性的研究方法之后,本文重点关注“机构规模”、“机构年限”、“公共资金”、“法律形式”、“国际化”、“委员会规模”和“委员会活动”等基本因素在网上信息传播方面所起的影响。结果显示,仅有“机构规模”、“机构年限”和“公共资金”几项具有统计学上的重要意义。

ملخص

الطلب الاجتماعي للشفافية في المنظمات الغير حكومية (NGO) قد ازداد. هذا بسبب آثارهم الاجتماعية والاقتصادية وحالات السلوك الإحتيالي لبعض مديري المنظمات الغير حكومية الدولية. في هذا الصدد، تحسين و نشر معلومات وفيرة عن طريق المنظمات الغير حكومية أمر ضروري. تعتبر الإنترنت أداة إتصال إستراتيجية في هذا النشر بإتباع خط بحث تفسيري، فإن هذا البحث يهدف إلى التعرف على تأثير العوامل “الحجم التنظيمي” ، “العمر التنظيمي” ، “التمويل العام” ، “الشكل القانوني” ، “التدويل” ، “حجم مجلس الإدارة” ، و “نشاط المجلس” في مجال نشر المعلومات على شبكة الإنترنت. وأظهرت النتائج أن فقط عوامل “الحجم التنظيمي” ، “التمويل العام” و “العمر التنظيمي” ذات دلالة إحصائية.

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Notes

  1. Code of Ethics and Conducts for NGOs; Principles for Good Governance and Ethical Practice: A Guide for Charities and Foundations, etc.

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  1. Departamento de Dirección y Gestión de Empresas, University of Almería, La Cañada de San Urbano, s/n, Almería, 04120, Spain

    María del Mar Gálvez Rodríguez, María del Carmen Caba Pérez & Manuel López Godoy

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  1. María del Mar Gálvez Rodríguez
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Correspondence to María del Carmen Caba Pérez.

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Gálvez Rodríguez, M.d., Caba Pérez, M.d. & López Godoy, M. Determining Factors in Online Transparency of NGOs: A Spanish Case Study. Voluntas 23, 661–683 (2012). https://doi.org/10.1007/s11266-011-9229-x

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