1. The impact of word of mouth when booking a hotel: could a good friend’s opinion outweigh the online majority?

   • Martin Gellerstedt
   • T. Arvemo

   Original Research Open access 18 April 2019 Pages: 289 - 311

   

2. Cognitive fit effects of online reviews on tourists’ information search

   • Oun-Joung Park
   • Jong-hyun Ryu

   Original Research 27 May 2019 Pages: 313 - 335

   

3. Determining tourist satisfaction from travel reviews

   • Shuang Song
   • Hidenori Kawamura
   • Hajime Saito

   Original Research 29 April 2019 Pages: 337 - 367

   

4. Online accommodation booking: what information matters the most to users?

   • Lee Yen Chaw
   • Chun Meng Tang

   Original Research 27 May 2019 Pages: 369 - 390

   

5. The social media tourist gaze: social media photography and its disruption at the zoo

   • Michael James Walsh
   • Raechel Johns
   • Naomi F. Dale

   Original Research 10 September 2019 Pages: 391 - 412

6. A mobile personalized tourist guide and its user evaluation

   • Ernesto Tarantino
   • Ivanoe De Falco
   • Umberto Scafuri

   Original Research 05 July 2019 Pages: 413 - 455

   

7. Augmented reality and virtual reality: the power of AR and VR for business

   • Songshan (Sam) Huang

   Book Review 18 June 2019 Pages: 457 - 459