Influences on consumer use of word-of-mouth recommendation sources Dale F. DuhanScott D. JohnsonGilbert D. Harrell OriginalPaper Pages: 283 - 295
A study of the relationships between cognitive appraisals and consumption emotions Prashanth U. Nyer OriginalPaper Pages: 296 - 304
A framework for market-based organizational learning: Linking values, knowledge, and behavior James M. SinkulaWilliam E. BakerThomas Noordewier OriginalPaper Pages: 305 - 318
The sales manager as a Role model: Effects on trust, job satisfaction, and performance of salespeople Gregory A. Rich OriginalPaper Pages: 319 - 328
Exploring the implications of the internet for consumer marketing Robert A. PetersonSridhar BalasubramanianBart J. Bronnenberg Marketing In The 21st Century Pages: 329 - 346
Commentary on “Exploring the implications of the internet for consumer marketing” John Deighton Marketing In The 21st Century Pages: 347 - 351
Do you see what I see? The future of virtual shopping Raymond R. Burke Marketing In The 21st Century Pages: 352 - 360
Book, video, and software review policy statement Victoria L. Crittenden OriginalPaper Pages: 361 - 361
