Skip to main content

Advertisement

Log in

Do you see what I see? The future of virtual shopping

  • Marketing In The 21st Century
  • Commentary
  • Published:
Journal of the Academy of Marketing Science Aims and scope Submit manuscript

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

References

  • Barnett, F. William. 1988. “Four Steps to Forecast Total Market Demand.”Harvard Business Review 66 (4): 28–33.

    Google Scholar 

  • Bayus, Barry L. 1993. “High-Definition Television: Assessing Demand Forecasts for a Next Generation Consumer Durable.”Management Science 39 (11): 1319–1333.

    Article  Google Scholar 

  • Bird, Laura. 1997. “Move Over Mall Rats, Wild Beasts Are Taking Your Turf.”Wall Street Journal, July 8, pp. B1, B7.

  • Brody, Herb. 1991. “Great Expectations: Why Technology Predictions Go Awry.”Technology Review, July, pp. 39–44.

  • Burke, Raymond R. Forthcoming. “Real Shopping in a Virtual Store.” InSense and Respond: Capturing the Value in the Network Era. Eds. Stephen P. Bradley and Richard L. Nolan. Boston: Harvard Business School.

  • Burke, Raymond R., Bari Harlam, Barbara Kahn, and Leonard Lodish. 1992. “Comparing Dynamic Consumer Choice in Real and Computer-Simulated Environments.”Journal of Consumer Research 19 (1): 71–82.

    Article  Google Scholar 

  • Cleland, Kim. 1997. “Peapod, Shoppers Express Vie for Online Grocery Business.”Advertising Age, June 9, p. 40.

  • Conway, Claire. 1994.The 1994 Home Shopping Report. New York: Jupiter Communications.

    Google Scholar 

  • Cope, Nigel. 1996.Retail in the Digital Age. London: Bowerdean.

    Google Scholar 

  • Fournier, Susan. 1996. “Land Rover North America, Inc.” Case No. 9-596-036, Harvard Business School, Boston.

    Google Scholar 

  • Franzke, Marita and Anne McClard. 1996. “Winona Gets Wired: Technical Difficulties in the Home.”Communications of the ACM 39 (12): 64–66.

    Article  Google Scholar 

  • Higgins, Kieran. 1997. “Focus: Selling Solutions.”CIES Food Business News 5 (May): 1–2.

    Google Scholar 

  • Hoffman, Donna L., William D. Kalsbeek, and Thomas P. Novak. 1996. “Internet and Web Use in the U.S.”Communications of the ACM 39 (12): 36–46.

    Article  Google Scholar 

  • Hoffman, Donna L. and Thomas P. Novak. 1996. “Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations.”Journal of Marketing 60 (July): 50–68.

    Article  Google Scholar 

  • Jarvenpaa, Sirkka L. and Peter A. Todd. 1997. “Is There a Future for Retailing on the Internet?” InElectronic Marketing and the Consumer. Ed. Robert A. Peterson. Thousand Oaks, CA: Sage, 139–154.

    Google Scholar 

  • Koehn, Nancy F., Raymond R. Burke, and Geoffrey Verter. 1996. “Shopping Alternatives, Inc: Home Shopping in the Information Revolution.” Case No. 9-796-132, Harvard Business School, Boston.

    Google Scholar 

  • Kraut, Robert, William Scherlis, Tridas Mukhopadhyay, Jane Manning, and Sara Kiesler. 1996. “The Home Net Field Trial of Residential Internet Services.”Communications of the ACM 39 (12): 55–63.

    Article  Google Scholar 

  • Lehmann, Donald R. 1997. “Some Thoughts on the Futures of Marketing.” InReflections on the Futures of Marketing. Eds. Donald R. Lehmann and Katherine E. Jocz. Cambridge, MA: Marketing Science Institute, 121–135.

    Google Scholar 

  • McGrath, Betsy Grover. 1994. “Food Shopping for Couch Potatoes.”Catalog Age, July.

  • Negroponte, Nicholas. 1995.Being Digital. New York: Knopf.

    Google Scholar 

  • Peterson, Robert A. 1997. “Electronic Marketing: Visions, Definitions, and Implications.” InElectronic Marketing and the Consumer. Ed. Robert A. Peterson. Thousand Oaks, CA: Sage, 1–16.

    Google Scholar 

  • Peterson, Robert A., Sridhar Balasubramanian, and Bart J. Bronnenberg. 1997. “Exploring the Implications of the Internet for Consumer Marketing.”Journal of the Academy of Marketing Science 25 (Fall): 329–346.

    Article  Google Scholar 

  • Phillips, Fred, Andrew Donoho, William W. Keep, Walter Mayberry, John M. McCann, Karen Shapiro, and David Smith. 1997. “Electronically Connecting Retailers and Customers: Interim Summary of an Expert Roundtable.” InElectronic Marketing and the Consumer. Ed. Robert A. Peterson. Thousand Oaks, CA: Sage, 101–122.

    Google Scholar 

  • Pine, B. Joseph II, Don Peppers, and Martha Rogers. 1995. “Do You Want to Keep Your Customers Forever?”Harvard Business Review 73 (2): 692–703.

    Google Scholar 

  • Quelch, John A. and Hirotaka Takeuchi. 1981. “Nonstore Marketing: Fast Track or Slow?”Harvard Business Review 59 (4): 75–84.

    Google Scholar 

  • Reilly, Patrick M. 1997. “Honey, They’re Downloading Our Song.”Wall Street Journal, July 17, p. B1.

    Google Scholar 

  • Saulny, Susan. 1997. “Grocery Store Turns Into Shop for Available Singles.”Marketing News, July 21, p. 38.

  • Schor, Juliet. 1989.The Overworked American: The Unexpected Decline of Leisure. New York: Basic Books.

    Google Scholar 

  • Sviokla, John J. and Jon A. Langbert. 1992. “Merv Griffin’s Resorts.” Case No. 9-192-105, Harvard Business School, Boston.

    Google Scholar 

  • Williamson, Debra Aho. 1997. “Wanted: Info on You and Your Interests.”Advertising Age, May 19, pp. 60, 64.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Additional information

His research focuses on understanding the influence of point-of-purchase factors (including new products, product packaging, pricing, promotions, assortments, and displays) on consumer behavior in conventional and virtual shopping environments. Prior to joining Indiana University, he was an associate professor of business administration at the Harvard Business School and an assistant professor of marketing at the University of Pennsylvania’s Wharton School. His articles have appeared in various journals, includingHarvard Business Review, Journal of Consumer Research, Journal of Marketing, International Journal of Research in Marketing, andMarketing Science. He is also coauthor ofADSTRAT: An Advertising Decision Support System.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Burke, R.R. Do you see what I see? The future of virtual shopping. J. of the Acad. Mark. Sci. 25, 352–360 (1997). https://doi.org/10.1177/0092070397254007

Download citation

  • Issue Date:

  • DOI: https://doi.org/10.1177/0092070397254007

Keywords

Navigation