SPICE: Software Process Improvement and Capability Determination Alec Dorling Papers Pages: 209 - 224
Quality and process management: a view from the UK computing services industry Richard Francis Papers Pages: 225 - 238
Canada: meeting the software quality challenge; current activities P. Voldner Papers Pages: 239 - 243
Comparing ISO 9001 and the Capability Maturity Model for Software Mark C. Paulk Papers Pages: 245 - 256
Improving IT effectiveness through software process assessment Mac CraigmyleIrwin Fletcher Papers Pages: 257 - 264
Practical experience in assessing the health of the software process C. A. MackieP. J. Rigby Papers Pages: 265 - 275
Ami: promoting a quantitative approach to software management Alison RoweRobin Whitty Papers Pages: 291 - 296