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People Analytics and The Future of Competitiveness: Which Capabilities HR Departments Need to Succeed in the “Next Normal”

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HR Analytics and Digital HR Practices

Abstract

People analytics (PA) is the fastest-growing area of Human Resources Management today, driven significantly by the COVID-19 pandemic, and it will be more crucial when organizations have to decide how to proceed in the “next normal”. Some researches show that HR managers and professionals lack of the “must-have capabilities” (Angrave et al.,.Human Resource Management Journal 26:1–11, 2016), thus highlighting the importance of developing new skills related to the use and implementation of PA; simultaneously, an enrichment of related competencies, which would support the new frame of decision-making activities is requested (Mauro et al.,.Library Review 65:122–135, 2016).

Interpreting the recent discussion on Big Data (BD) through the lenses of the resource-based theory, the concept of BD Analytics Capability is used (Gandomi and Haider,.International Journal of Information Management 35:137–144, 2015; Wamba et al.,.Journal of Business Research 70:356–365, 2017) to introduce a theoretical model that considers the HR Departments (HRDs) traditional capabilities required with new skills that consider different flows of information coming from the processing of BD.

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Authors and Affiliations

  1. University of Genova, Genova, Italy

    Teresina Torre

  2. University of Florence, Florence, Italy

    Daria Sarti

  3. University of Sannio, Benevento, Italy

    Gilda Antonelli

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  1. Teresina Torre
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  2. Daria Sarti
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  3. Gilda Antonelli
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Correspondence to Gilda Antonelli .

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  1. Duy Tan University, Da Nang, Vietnam

    Subhra R Mondal

  2. Department of Economics, University of Molise, Campobasso, Italy

    Francesca Di Virgilio

  3. Duy Tan University, Da Nang, Vietnam

    Subhankar Das

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Torre, T., Sarti, D., Antonelli, G. (2022). People Analytics and The Future of Competitiveness: Which Capabilities HR Departments Need to Succeed in the “Next Normal”. In: Mondal, S.R., Di Virgilio, F., Das, S. (eds) HR Analytics and Digital HR Practices. Palgrave Macmillan, Singapore. https://doi.org/10.1007/978-981-16-7099-2_1

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