Abstract
Human Resources Management has proven to be a relevant area in modern management companies, and its strategic positioning in certain may reveal the potential that it may have in its success and performance. Part of this factor is related to the transition of the human resources department in the organizational paradigm, from a cost perspective necessary for the smooth running of the organization, to an investment perspective where managers feel comfortable investing without expecting results in the short term but expecting potential surplus value in the future. This significant change allows the emergence of new strategic approaches and can facilitate the approach of the HR department with other departments, in what refers to the techniques used and the symbiosis between all parts of the organization. This work addressed the concepts of human resources indicators analysed in a strategic aspect with HR Analytics, that appears as an attempt to measure something that in its nature is subjective: human capital. This study aims to address the concepts and its applicability in organizations. For this purpose, the studied population consisted of five case studies of technological companies, the data collection was done through semi-structured interviews and their analysis was accomplished through a content analysis. The main results indicate that there is an awareness of technological companies for what HR Analytics represents and what is in its genesis, with all companies showing to be aware of the trend, identifying their added value. However, it appears that most of the analysis is positioned at a descriptive level, not promoting advanced analytics from a predictive or prescriptive point of view. It is also possible to state that there is a discrepancy in what refers to the type of metrics analysed and the structure that processes them, being a phenomenon originated by several factors such as the size of the company, its business sector and the maturity of its analytical system.
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Fernandes, M., Melo, P.N. (2022). Strategic Human Resource Management: Importance of Tangible Analysis of Indicators. In: Machado, C. (eds) Technological Challenges. Management and Industrial Engineering. Springer, Cham. https://doi.org/10.1007/978-3-030-98040-5_6
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DOI: https://doi.org/10.1007/978-3-030-98040-5_6
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