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Handbook for Evaluating Knowledge-Based Systems

Conceptual Framework and Compendium of Methods

  • Book
  • © 1997

Overview

Authors:
  1. Leonard Adelman

    1. George Mason University, USA

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    You can also search for this author in PubMed   Google Scholar

  2. Sharon L. Riedel

    1. U.S. Army Research Institute, USA

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Table of contents (9 chapters)

  1. Front Matter

    Pages i-xix
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  2. Introduction

    • Leonard Adelman, Sharon L. Riedel
    Pages 1-15

  3. Overview: Development Models, Evaluation Dimensions, and Evaluation Models

    • Leonard Adelman, Sharon L. Riedel
    Pages 17-62

  4. Framework for Evaluating Knowledge-Based Systems

    • Leonard Adelman, Sharon L. Riedel
    Pages 63-92

  5. Requirements Validation

    • Leonard Adelman, Sharon L. Riedel
    Pages 93-148

  6. Knowledge Base Validation

    • Leonard Adelman, Sharon L. Riedel
    Pages 149-203

  7. Knowledge Base Verification

    • Robert O’Keefe
    Pages 205-230

  8. Usability Evaluation

    • Leonard Adelman, Sharon L. Riedel
    Pages 231-267

  9. Performance Evaluation

    • Leonard Adelman, Sharon L. Riedel
    Pages 269-305

  10. Planning and Managing Knowledge-Based System Evaluations

    • Leonard Adelman, Sharon L. Riedel
    Pages 307-339

  11. Back Matter

    Pages 341-392
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Keywords

About this book

Knowledge-based systems are increasingly found in a wide variety of settings and this handbook has been written to meet a specific need in their widening use. While there have been many successful applications of knowledge-based systems, some applications have failed because they never received the corrective feedback that evaluation provides for keeping development focused on the users' needs in their actual working environment. This handbook provides a conceptual framework and compendium of methods for performing evaluations of knowledge-based systems during their development. Its focus is on the users' and subject matter experts' evaluation of the usefulness of the system, and not on the developers' testing of the adequacy of the programming code. The handbook permits evaluators to systematically answer the following kinds of questions: Does the knowledge-based system meet the users' task requirements? Is the system easy to use? Is the knowledge base logically consistent? Does it meet the required level of expertise? Does the system improve performance?
The authors have produced a handbook that will serve two audiences: a tool that can be used to create knowledge-based systems (practitioners, developers, and evaluators) and a framework that will stimulate more research in the area (academic researchers and students). To accomplish this, the handbook is built around a conceptual framework that integrates the different types of evaluations into the system of development process. The kinds of questions that can be answered, and the methods available for answering them, will change throughout the system development life cycle. And throughout this process, one needs to know what can be done, and what can't. It is this dichotomy that addresses needs in both the practitioner and academic research audiences.

Authors and Affiliations

  • George Mason University, USA

    Leonard Adelman

  • U.S. Army Research Institute, USA

    Sharon L. Riedel

Bibliographic Information

  • Book Title: Handbook for Evaluating Knowledge-Based Systems

  • Book Subtitle: Conceptual Framework and Compendium of Methods

  • Authors: Leonard Adelman, Sharon L. Riedel

  • DOI: https://doi.org/10.1007/978-1-4615-6171-2

  • Publisher: Springer New York, NY

  • eBook Packages: Springer Book Archive

  • Copyright Information: Springer Science+Business Media New York 1997

  • Hardcover ISBN: 978-0-7923-9906-3Published: 30 April 1997

  • Softcover ISBN: 978-1-4613-7829-7Published: 04 October 2012

  • eBook ISBN: 978-1-4615-6171-2Published: 06 December 2012

  • Edition Number: 1

  • Number of Pages: XIX, 392

  • Topics: Artificial Intelligence, Operations Research/Decision Theory

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