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Digital Supply Chains and the Human Factor—A Structured Synopsis

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Digital Supply Chains and the Human Factor

Part of the book series: Lecture Notes in Logistics ((LNLO))

Abstract

Digital developments and changes in the production, supply chain and logistics sector as well as specific concepts like automation and Industry 4.0 or the Internet of Things are omnipresent. Especially the human role in such settings experiences important changes, which has not been adequately addressed in research yet. This introduction chapter contains an overview of elements encountered in digitalization processes in order to ensure sustainable work environments and efficient Human-Computer Interaction settings for the benefit of workers and organizations. Thus, it is the aim of this chapter to provide a structured synopsis to consider the human factor in analyzing digital work processes. This synopsis is aligned with typical workflow developments in digitalization projects and can be transferred to different work settings in supply chains. Finally, we outline the chapter structure of this book within four thematic sections in order to provide a joint storyline on investigating the human factor in digital supply chains.

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Author information

Authors and Affiliations

  1. Georg-August-University of Göttingen, Göttingen, Germany

    Matthias Klumpp

  2. Fraunhofer IML, Dortmund, Germany

    Matthias Klumpp

  3. FOM University of Applied Sciences, Essen, Germany

    Matthias Klumpp

  4. University of Hohenheim, Stuttgart, Germany

    Caroline Ruiner

Authors
  1. Matthias Klumpp
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  2. Caroline Ruiner
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Correspondence to Matthias Klumpp .

Editor information

Editors and Affiliations

  1. Chair for Production and Logistics, Georg-August-University of Göttingen, Göttingen, Germany

    Matthias Klumpp

  2. Chair for Sociology, Institute of Education, Work and Society, University of Hohenheim, Stuttgart, Germany

    Caroline Ruiner

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Klumpp, M., Ruiner, C. (2021). Digital Supply Chains and the Human Factor—A Structured Synopsis. In: Klumpp, M., Ruiner, C. (eds) Digital Supply Chains and the Human Factor. Lecture Notes in Logistics. Springer, Cham. https://doi.org/10.1007/978-3-030-58430-6_1

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  • DOI: https://doi.org/10.1007/978-3-030-58430-6_1

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-58429-0

  • Online ISBN: 978-3-030-58430-6

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