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Collaborative Human–Automation Decision Making

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Springer Handbook of Automation

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Abstract

The development of a comprehensive collaborative human–computer decision-making model is needed that demonstrates not only what decision-making functions should or could be assigned to humans or computers, but how many functions can best be served in a mutually supportive environment in which the human and computer collaborate to arrive at a solution superior to that which either would have come to independently. To this end, we present the human–automation collaboration taxonomy (HACT), which builds on previous research by expanding the Parasuraman information processing model [26.1], specifically the decision-making component. Instead of defining a simple level of automation for decision making, we deconstruct the process to include three distinct roles: the moderator, generator, and decider. We propose five levels of collaboration (LOCs) for each of these roles, which form a three-tuple that can be analyzed to evaluate system collaboration, and possibly identify areas for design intervention. A resource allocation mission planning case study is presented using this framework to illustrate the benefit for system designers.

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Abbreviations

DMP:

decision-making processes

DMP:

dot matrix printer

GPS:

global positioning system

HACT:

human–automation collaboration taxonomy

LOA:

levels of automation

LOC:

level of collaboration

NATO:

North Atlantic Treaty Organization

SV:

stroke volume

References

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Author information

Authors and Affiliations

  1. Department of Aeronautics and Astronautics, Massachusetts Institute of Technology, 77 Massachusetts Ave., 02139, Cambridge, MA, USA

    Mary L. Cummings Dr

  2. Aptima, Inc., 12 Gill St, Suite #1400, 01801, Woburn, MA, USA

    Sylvain Bruni Dipl

Authors
  1. Mary L. Cummings Dr
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  2. Sylvain Bruni Dipl
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Corresponding authors

Correspondence to Mary L. Cummings Dr or Sylvain Bruni Dipl .

Editor information

Editors and Affiliations

  1. PRISM Center, and School of Industrial Engineering, Purdue University, 315 N. Grant Street, 47907, West Lafayette, IN, USA

    Shimon Y. Nof

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© 2009 Springer-Verlag Berlin Heidelberg

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Cummings, M.L., Bruni, S. (2009). Collaborative Human–Automation Decision Making. In: Nof, S. (eds) Springer Handbook of Automation. Springer Handbooks. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-78831-7_26

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  • DOI: https://doi.org/10.1007/978-3-540-78831-7_26

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-78830-0

  • Online ISBN: 978-3-540-78831-7

  • eBook Packages: EngineeringEngineering (R0)

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