Advertisement

Process Management

Why Project Management Fails in Complex Decision Making Processes

  • Hans de Bruijn
  • Ernst ten Heuvelhof
  • Roel in 't Veld

Table of contents

  1. Front Matter
    Pages i-ix
  2. Introduction to process design and process management

    1. Front Matter
      Pages 7-7
    2. Hans de Bruijn, Ernst F. ten Heuvelhof, Roel in ‘t Veld
      Pages 1-6
  3. Introduction to process design and process management

    1. Front Matter
      Pages 7-7
    2. Hans de Bruijn, Ernst F. ten Heuvelhof, Roel in ‘t Veld
      Pages 9-37
  4. Process Architecture

    1. Front Matter
      Pages 39-39
    2. Hans de Bruijn, Ernst F. ten Heuvelhof, Roel in ‘t Veld
      Pages 41-58
    3. Hans de Bruijn, Ernst F. ten Heuvelhof, Roel in ‘t Veld
      Pages 59-78
  5. Managing the Process

    1. Front Matter
      Pages 79-79
    2. Hans de Bruijn, Ernst F. ten Heuvelhof, Roel in ‘t Veld
      Pages 81-101
    3. Hans de Bruijn, Ernst F. ten Heuvelhof, Roel in ‘t Veld
      Pages 103-121
    4. Hans de Bruijn, Ernst F. ten Heuvelhof, Roel in ‘t Veld
      Pages 123-143
    5. Hans de Bruijn, Ernst F. ten Heuvelhof, Roel in ‘t Veld
      Pages 145-164
    6. Hans de Bruijn, Ernst F. ten Heuvelhof, Roel in ‘t Veld
      Pages 165-167
  6. Back Matter
    Pages 169-171

About this book

Introduction

What is it that makes a manager or a politician a successful decision maker? Our first inclination would be to say decisiveness and substance. Many managers who met those criteria, however, have had to abandon the field in the past several years..--The authors of Process Management regard a manager as successful if he pays much attention to the process aspects of change. Successful management depends on the extent to which the 'stakeholders' are involved in the decision making and see their own interests protected. This book offers a wealth of insights about this 'process management'. --The book has been thoroughly revised and updated. It contains a large number of new examples. Risks and shortcomings of process management are explained more accurately. The authors also address strategies to deal with the disadvantages of process management. Moreover, there is an extra emphasis on the role of substance in processes.

Keywords

Change Change Management Complexity Manager Negotiated Management Process Management Stakeholder Management management

Authors and affiliations

  • Hans de Bruijn
    • 1
  • Ernst ten Heuvelhof
    • 2
  • Roel in 't Veld
    • 3
  1. 1., Faculty of Technology, Policy and ManageDelft University of TechnologyDelftNetherlands
  2. 2., Faculty of Technology, PolicyDelft University of TechnologyDelftNetherlands
  3. 3.LeiderdorpNetherlands

Bibliographic information

  • DOI https://doi.org/10.1007/978-3-642-13941-3
  • Copyright Information Springer Berlin Heidelberg 2010
  • Publisher Name Springer, Berlin, Heidelberg
  • eBook Packages Business and Economics
  • Print ISBN 978-3-642-13940-6
  • Online ISBN 978-3-642-13941-3
  • Buy this book on publisher's site