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  • Conference proceedings
  • Open Access
  • © 2023

Information and Communication Technologies in Tourism 2023

Proceedings of the ENTER 2023 eTourism Conference, January 18-20, 2023

  • This book is open access, which means that you have free and unlimited access

  • Explores the ways in which information and communication technologies in tourism drive innovation

  • Features various research models and methods

Part of the book series: Springer Proceedings in Business and Economics (SPBE)

Conference series link(s): ENTER: ENTER e-Tourism Conference

Conference proceedings info: ENTER 2023.

Buying options

Softcover Book USD 49.99
Price excludes VAT (USA)

Table of contents (41 papers)

  1. Social Media and User Generated Content

    1. Where You Sleep Tells What You Care About

      • Estela Marine-Roig, Natalia Daries, Eva Martin-Fuentes, Berta Ferrer-Rosell
      Pages 166-171Open Access
    2. Social Media-Based Tourist Flow Weighting

      • Christian Weismayer, Ilona Pezenka, Katharina Ladurner
      Pages 172-176Open Access
  2. Destinations

    1. Front Matter

      Pages 177-177
    2. Contribution of Network Approach to Tourism Destination Governance

      • Tomáš Gajdošík
      Pages 179-191Open Access
    3. Boundaries of Visitors’ Willingness to Disclose Personal Information to Tourism Destinations

      • Hubert Stocker, Aleksander Groth, Peter Mirski
      Pages 192-203Open Access
    4. Exploring Post-COVID-19 Branding Strategies of African Destinations

      • Dandison Ukpabi, Benjamin Quarshie, Heikki Karjaluoto
      Pages 217-227Open Access
  3. Special Research Session on Big Data Analytics and Forecasting in Tourism Market

    1. Front Matter

      Pages 229-229
    2. Estimating Tourist Arrivals by User Generated Content Volume in Periods of Extraordinary Demand Fluctuations

      • Wolfram Höpken, Dominic Regitz, Nadine Liedtke, Matthias Fuchs
      Pages 231-242Open Access
    3. A Scoping Study of Ethics in Artificial Intelligence Research in Tourism and Hospitality

      • Pauline A. Milwood, Sarah Hartman-Caverly, Wesley S. Roehl
      Pages 243-254Open Access
    4. Tourist Flow Simulation in GAMA Using Historical Data Parameters

      • Ivan Majic, Johannes Scholz, Rizwan Bulbul, Stefanie Wallinger
      Pages 255-260Open Access
    5. Comparing Marketing and Computer-Based Methods for Evaluating Online Reviews

      • Noudéhouénou Lionel Jaderne Houssou, Jeanne Lallement, Mickael Coustaty, Luc Béal
      Pages 261-266Open Access
    6. Towards Recommender Systems in Augmented Reality for Tourism

      • Saikishore Kalloori, Ribin Chalumattu, Felix Yang, Severin Klingler, Markus Gross
      Pages 267-272Open Access
  4. Special Research Session on: Metaverse in Hospitality

    1. Front Matter

      Pages 273-273
    2. Gamification and Innovation Acceptance Among Finnish DMOs - Case King’s Road

      • Minna Ahlstén, Johanna Heinonen, Maria Murto
      Pages 275-287Open Access
    3. Never-Ending Tourism: Tourism Experience Scenarios for 2030

      • Barbara Prodinger, Barbara Neuhofer
      Pages 288-299Open Access
    4. Metaverse and Tourism: From a New Niche to a Transformation

      • Katerina Volchek, Armin Brysch
      Pages 300-311Open Access
    5. Marketing Tourism Products in Virtual Reality: Moderating Effect of Product Complexity

      • Chung-Hao Chan, King Yin Wong, Tsz-Wai Lui
      Pages 318-322Open Access

Other Volumes

  1. Information and Communication Technologies in Tourism 2023

About this book

This open access book provides an extensive overview of the usage of information and communication technologies in the tourism and hospitality industry. It presents the proceedings of the International Federation for IT and Travel & Tourism (IFITT)’s 30th Annual International eTourism Conference, which assembles the latest research presented at the ENTER2023 conference. The enclosed papers cover various topics within the field, including augmented and virtual reality, website development, social media use, e-learning, big data, analytics and recommendation systems.


  • Open Access
  • Virtual reality in tourism and hospitality
  • Augmented reality in tourism and hospitality
  • e-Tourism
  • e-Learning
  • recommendation systems in tourism
  • social media use in tourism and hospitality
  • big data analytics in tourism and hospitality

Editors and Affiliations

  • Business Administration, University of Lleida, Lleida, Spain

    Berta Ferrer-Rosell

  • Faculty of Computer Science, Free University of Bozen-Bolzano, Bolzano, Italy

    David Massimo

  • Nutrition and Hospitality Management, University of Mississippi, University, USA

    Katerina Berezina

About the editors

Berta Ferrer-Rosell is Associate Professor (Serra Hunter Fellow) at University of Lleida (Catalonia, Spain). She is Coordinator of the Joint Degree in Business Administration and Tourism and Director of Research Excellence and Education at the International Federation for IT and Travel & Tourism (IFITT). Her research interests focus on the analysis of tourism sector (destinations, companies and tourists) through ICT and Compositional Analysis. She is co-editor in chief of Journal of Tourism Analysis – Revista de Análisis Turístico and serves on the editorial boards of the Journal of Information Technology & Tourism (JITT), the European Journal of Tourism Research (EJTR) and Consumer Behavior in Tourism and Hospitality (CBTH).


David Massimo is Assistant Professor (RTD) of Computer Science at the Free University of Bozen-Bolzano (Italy). His research interests lie in designing, developing, and evaluating Recommender and Decision-Support Systems, with particular attention to tourism applications. The outcomes of Massimo's research are published in recognized journals and conference proceedings. The recommendation technology he developed has been industrialized. The International Federation for IT and Travel & Tourism (IFITT) awarded Prof. Massimo with two best paper awards for his research contribution to eTourism.


Katerina Berezina is an Associate Professor in the Department of Nutrition and Hospitality Management at the University of Mississippi (University, MS, USA). Her research interests are in the areas of information technology in hospitality and tourism, electronic distribution, and revenue management. She serves as the Managing Editor of the Journal of Hospitality and Tourism Technology.

Bibliographic Information

Buying options

Softcover Book USD 49.99
Price excludes VAT (USA)