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Technology in Smart Tourism: Concepts and Applications

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Handbook of Technology Application in Tourism in Asia

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Abstract

The development of tourism competitiveness at this time is largely determined by the support of technology applications in terms of tourism information communication between tourists. Ease of access ranging from transportation’s order transaction information (aircraft transportation, ships, and online taxis), accommodation (resort or five-star hotel), destinations, and events are subjects for consideration. This book chapter discusses the concept of smart tourism supported by information communication technology. These two parameters are an element of the strength of the attraction of cultural tourism and tourist sites, which are equipped with the potential for handicrafts supported by the potential strength of culinary tourism (gastronomy). This book chapter also discusses the potential of information technology that increases tourism competitiveness and hospitality with ease and friendliness, which contributes to strengthen the factor of choice of tourists for tourist travel decisions. In addition, the strength of future tourism market trends is caused by industrial innovation and shifting tourist behavior due to communication technology support. All this greatly increases the potential for smart tourism.

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  1. Bina Darma University, Palembang, Indonesia

    Hengky Sumisto Halim

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  1. Hengky Sumisto Halim
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  1. Tourism Consultants Network, The Tourism Society, London, UK

    Azizul Hassan

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Halim, H.S. (2022). Technology in Smart Tourism: Concepts and Applications. In: Hassan, A. (eds) Handbook of Technology Application in Tourism in Asia. Springer, Singapore. https://doi.org/10.1007/978-981-16-2210-6_21

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