Skip to main content
Log in

Examining Factors in Cross-Cultural Competence Development in Taiwan College Students

  • Regular Article
  • Published:
The Asia-Pacific Education Researcher Aims and scope Submit manuscript

Abstract

The recent large-scale movement of people across the globe has triggered many cross-cultural opportunities that were quite rare in the past, but now occur almost every day. However, these cross-cultural opportunities have also introduced a variety of cultural tensions and visible exclusionary practices, which are of serious concern. The summation of these opportunities and phenomena has resulted in a greater demand for cross-cultural competence (CCC) of individuals living in a diversified global community. In Taiwan, within recent years, there has been a significant influx of international students and in effect, this increase has gradually transformed the university campus into a more diversified community. In order to promote cross-cultural exchange and a mutual understanding between the growing number of international students and local college students, it is important to develop their cross-cultural competence early in their college lives. Consequently, this paper details an empirical study on the mediating effects of social factors on the development of a local college student’s cross-cultural competence, including the school climate, family and home, peers, personal value system, and traditions. Using a modified CCC scale developed by Chen and Ching (2012), a total of 933 valid responses were gathered and analyzed. Structural equation modeling (SEM) was used to analyze and develop a model of relationships among the social factors. Results show that student exposure to a cross-culturally tolerant environment has greatly enhanced their cross-cultural competence. In addition, the SEM results have also shown a significant path from student school climate, individual perspective (personal value system and traditions), and cross-cultural competence. In conclusion, in order for Taiwan college students to become better equipped with adequate cross-cultural skills, additional interventions and opportunities should be encouraged.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1

Similar content being viewed by others

References

  • Altbach, P. G. (2005). Globalization and the university: Myths and realities in an unequal world. In National Education Association (Ed.), The NEA 2005 almanac of higher education (pp. 63–74). Washington, DC: National Education Association.

    Google Scholar 

  • Anderson, P. H., Lawton, L., Rexeisen, R. J., & Hubbard, A. C. (2006). Short-term study abroad and intercultural sensitivity: A pilot study. International Journal of Intercultural Relations, 30(4), 457–469. doi:10.1016/j.ijintrel.2005.10.004.

    Article  Google Scholar 

  • Appadurai, A. (2003). Sovereignty without territoriality: Notes for a post-national geography. In S. M. Low & D. Lawrence-Zúñiga (Eds.), The anthropology of space and place: Locating culture (pp. 337–349). Oxford: Blackwell.

    Google Scholar 

  • Arbuckle, J. L. (2006). AMOS 7.0 programming reference guide. Chicago, IL: SPSS.

    Google Scholar 

  • Arthur, W., & Bennett, W. (1995). The international assignee: The relative importance of factors perceived to contribute to success. Personnel Psychology, 48(1), 99–114. doi:10.1111/j.1744-6570.1995.tb01748.x.

    Article  Google Scholar 

  • Asparouhov, T., & Muthén, B. (2009). Exploratory structural equation modeling. Structural Equation Modeling: A Multidisciplinary Journal, 16, 397–438. doi:10.1080/10705510903008204.

    Article  Google Scholar 

  • Baeker, G. (2002). Sharpening the lens: Recent research on cultural policy, cultural diversity, and social cohesion. Canadian Journal of Communication, 27, 179–196. Retrieved from http://www.cjc-online.ca/index.php/journal/article/viewArticle/1293/1317.

  • Bazaldua, O. V., & Sias, J. (2004). Cultural competence: A pharmacy perspective. Journal of Pharmacy Practice, 17(3), 160–166. doi:10.1177/0897190004264812.

    Article  Google Scholar 

  • Becker, R., & Kilster, R. (2012). International student recruitment: Policies and development in selected countries. Retrieved from https://www.nuffic.nl/en/library/international-student-recruitment.pdf.

  • Betancourt, J. R., Green, A. R., Carrillo, J. E., & Ananeh-Firempong, O., I. I. (2003). Defining cultural competence: A practical framework for addressing racial/ethnic disparities in health and health care. Public Health Reports, 118(4), 293–302.

    Article  Google Scholar 

  • Black, J. S. (1990). The relationship of personal characteristics with the adjustment of Japanese expatriate managers. Management International Review, 30(2), 119–134.

    Google Scholar 

  • Bohm, A., Meares, D., & Pearce, D. (2002). Global student mobility 2025: Forecast of the global demand for international higher education. Sydney: IDP Education.

    Google Scholar 

  • Briggs, S. R., & Cheek, J. M. (1986). The role of factor analysis in the development and evaluation of personality scales. Journal of Personality, 54, 106–148. doi:10.1111/j.1467-6494.1986.tb00391.x.

    Article  Google Scholar 

  • Bryman, A., & Cramer, D. (1990). Quantitative data analysis for social scientists. London: Routledge.

    Google Scholar 

  • Campinha-Bacote, J. (2002). Cultural competence in psychiatric nursing: Have you “ASKED” the right questions? Journal of the American Psychiatric Nurses Association, 8(6), 183–187. doi:10.1067/mpn.2002.130216.

    Article  Google Scholar 

  • Chang, Q. -S. (2005). Internationalization of higher education from the perspective of globalization. Retrieved from http://english.education.edu.tw/ct.asp?xItem=7166&ctNode=512&mp=12.

  • Chen, Y.-L., & Ching, G. S. (2012). A case study on the effects of campus climate to the cross-cultural norms of Taiwanese students. International Journal of Research Studies in Psychology, 1(1), 3–16. doi:10.5861/ijrsp.2012.v1i1.4.

    Article  Google Scholar 

  • Chuang, C. -H. (2012). The subjective factors of foreign students from South East Asia to study in Taiwan: An application of Q methodology. Unpublished master’s thesis, National Chi Nan University, Puli, Nantao, Taiwan.

  • Cohen, L., Manion, L., & Morrison, K. (2007). Research methods in education. New York: Routledge.

    Google Scholar 

  • Cornett-DeVito, M. M., & McGlone, E. L. (2000). Multicultural communication training for law enforcement officers: A case study. Criminal Justice Policy Review, 11(3), 234–253.

    Google Scholar 

  • Cronbach, L. J. (1951). Coefficient alpha and the internal structure of tests. Psychometrika, 16, 197–334. doi:10.1007/BF02310555.

    Google Scholar 

  • Cross, T., Bazron, B., Dennis, K., & Isaacs, M. (1989). Toward a culturally competent system of care (Vol. I). Washington, DC: Georgetown University.

    Google Scholar 

  • Dahl, S. (2000). Communications and culture transformation: Cultural diversity, globalization and cultural convergence. Retrieved from http://www.stephweb.com/capstone/0.htm.

  • Davis, S. L., & Finney, S. J. (2006). A factor analytic study of the cross-cultural adaptability inventory. Educational and Psychological Measurement, 66(2), 318–330. doi:10.1177/0013164405278571.

    Article  Google Scholar 

  • Deardorff, D. K. (2006). Assessing intercultural competence in study abroad students. Retrieved from http://www.google.com.tw/books?hl=zh-TW&lr=&id=2W1HwXpP08MC&oi=fnd&pg=PA232&dqe.

  • Evans, J. R., & Mathur, A. (2005). The value of online surveys. Internet Research, 15(2), 195–219. doi:10.1108/10662240510590360.

    Article  Google Scholar 

  • Fantini, A. E. (2009). Assessing intercultural competence: Issues and tools. In D. Deardorff (Ed.), The SAGE handbook of intercultural competence (pp. 456–476). Clevedon: Multilingual Matters.

    Google Scholar 

  • Field, L. F. (1990). The effect of multicultural counseling training on multicultural sensitivity of graduate students. Doctoral dissertation, Indiana State University, Terre Haute, Indiana.

  • Friedman, T. L. (2006). The world is flat: A brief history of the twenty-first century. New York, NY: Farrar, Straus and Giroux.

    Google Scholar 

  • Goldstein, D. L., & Smith, D. H. (1999). The analysis of the effects of experiential training on sojourners’ cross-cultural adaptability. International Journal of Intercultural Relations, 23, 157–173. doi:10.1016/S0147-1767(98)00030-3.

    Article  Google Scholar 

  • Groves, R. M., Presser, S., & Dipko, S. (2004). The role of topic interest in survey participation decisions. Public Opinion Quarterly, 68(1), 2–31. doi:10.1093/poq/nfh002.

    Article  Google Scholar 

  • Gu, Q., Schweisfurth, M., & Day, C. (2010). Learning and growing in a ‘foreign’ context: Intercultural experiences of international students. Compare, 40(1), 7–23. doi:10.1080/03057920903115983.

    Google Scholar 

  • Han, K. -L. (2009). A study on international students’ learning experiences and the process of academic adjustment in Taiwan: The international undergraduate students of National Taiwan Normal University as an example. Unpublished master’s thesis, National Taiwan Normal University, Taipei City, Taiwan.

  • Hannigan, T. P. (1990). Traits, attitudes, and skills that are related to intercultural effectiveness and their implications for cross-cultural training: A review of the literature. International Journal of Intercultural Relations, 14(1), 89–111. doi:10.1016/0147-1767(90)90049-3.

    Article  Google Scholar 

  • Hinkin, T. R. (1995). A review of scale development practices in the study of organizations. Journal of Management, 21(5), 967–988. doi:10.1177/014920639502100509.

    Article  Google Scholar 

  • Hofstede, G. (2001). Culture’s consequences: Comparing values, behaviors, institutions, and organizations across nations (2nd ed.). Thousand Oaks, CA: Sage.

    Google Scholar 

  • Holmes, P. (2006). Problematising intercultural communication competence in the pluricultural classroom: Chinese students in a New Zealand university. Language and Intercultural Communication, 6(1), 18–34. doi:10.1080/14708470608668906.

    Article  Google Scholar 

  • Hu, L. T., & Bentler, P. (1995). Evaluating model fit. In R. H. Hoyle (Ed.), Structural equation modeling: Concepts, issues, and applications (pp. 76–99). London: Sage.

    Google Scholar 

  • Johnson, B., & Christensen, L. (2008). Educational research—quantitative, qualitative, and mixed approaches (3rd ed.). Thousand Oaks, California: Sage.

    Google Scholar 

  • Johnson, J. O., Lenartowicz, T., & Apud, S. (2006). Cross-cultural competence in international business: Toward a definition and a model. Journal of International Business Studies, 37, 525–543. doi:10.1057/palgrave.jibs.8400205.

    Article  Google Scholar 

  • Ke, Y. J. (2012). The schooling experience of exchange students from China in Taiwan. Unpublished master’s thesis, National Pintung University of Education, Pintung City, Taiwan.

  • Kedia, B. L. (2006). Globalization and the future of international management education. Journal of International Management, 12(2), 242–245. doi:10.1016/j.intman.2006.02.005.

    Article  Google Scholar 

  • Kelley, C., & Meyers, J. (1995a). The cross-cultural adaptability inventory. Minneapolis, MN: National Computer Systems.

    Google Scholar 

  • Kelley, C., & Meyers, J. (1995b). The cross-cultural adaptability inventory (manual). Minneapolis, MN: National Computer Systems.

    Google Scholar 

  • Kelley, C., & Meyers, J. (1999). The cross-cultural adaptability inventory. In S. Fowler & M. Mumford (Eds.), Intercultural sourcebook: Cross-cultural training methods (Vol. 2, pp. 53–70). Yarmouth, ME: Intercultural Press.

    Google Scholar 

  • Kuo, B. C., & Roysircar, G. (2006). An exploratory study of cross-cultural adaptation of adolescent Taiwanese unaccompanied sojourners in Canada. International Journal of Intercultural Relations, 30(2), 159–183. doi:10.1016/j.ijintrel.2005.07.007.

    Article  Google Scholar 

  • Leong, C.-H. (2007). Predictive validity of the multicultural personality questionnaire: A longitudinal study on the sociopsychological adaptation of Asian undergraduates who took part in a study abroad program. International Journal of Intercultural Relations, 31, 545–559. doi:10.1016/j.ijintrel.2007.01.004.

    Article  Google Scholar 

  • Likert, R. (1932). A technique for the measurement of attitudes. New York, NY: Columbia University Press.

    Google Scholar 

  • Lister, P. (1999). A taxonomy for developing cultural competence. Nurse Education Today, 19(4), 313–318. doi:10.1054/nedt.1999.0642.

    Article  Google Scholar 

  • Majumdar, B., Keystone, J., & Cuttress, L. A. (1999). Cultural sensitivity training among foreign medical graduates. Medical Education, 33, 177–184. doi:10.1046/j.1365-2923.1999.00291.x.

    Article  Google Scholar 

  • Marsh, H. W., & Hocevar, D. (1985). Application of confirmatory factor analysis to the study of self-concept: First and higher order factor models and their invariance across groups. Psychological Bulletin, 97, 562–582. doi:10.1037/0033-2909.97.3.562.

    Article  Google Scholar 

  • Matsumoto, D., LeRoux, J., Ratzlaff, C., Tatani, H., Uchida, H., Kim, C., et al. (2001). Development and validation of a measure of intercultural adjustment potential in Japanese sojourners: The Intercultural Adjustment Potential Scale (ICAPS). International Journal of Intercultural Relations, 25(5), 483–510. doi:10.1016/S0147-1767(01)00019-0.

    Article  Google Scholar 

  • McDonald, R. P., & Ho, M.-H. (2002). Principles and practice in reporting structural equation analyses. Psychological Methods, 7(1), 64–82. doi:10.1037/1082-989X.7.1.64.

    Article  Google Scholar 

  • Ministry of Education. (2008). 2008 Educational statistical indicators. Retrieved from http://english.moe.gov.tw/lp.asp?ctNode=816&CtUnit=507&BaseDSD=7&mp=1.

  • Ministry of Education. (2012). Statistical summaries. Retrieved from http://www.edu.tw/pages/detail.aspx?Node=3973&Page=20272&WID=31d75a44-efff-4c44-a075-15a9eb7aecdf.

  • Mok, K. H. (2006). Education reform and education policy in East Asia. New York, NY: Routledge.

    Google Scholar 

  • Nunnally, J. C., & Bemstein, L. H. (1994). Psychometric theory. New York, NY: McGraw-Hill.

    Google Scholar 

  • Okeefe, T. (2003). Preparing expatriate managers of multinational organisations for the cultural and learning imperatives of their job in dynamic knowledge-based environments. Journal of European Industrial Training, 27(5), 233–243. doi:10.1108/03090590310469614.

    Article  Google Scholar 

  • Olsen, A. (2003). E-learning in Asia: Supply and demand. Retrieved from http://www.bc.edu/bc_org/avp/soe/cihe/newsletter/News30/text004.htm.

  • Organization for Economic Co-operation and Development. (2012). Education at a glance 2012: Highlights. Retrieved from http://dx.doi.org/10.1787/eag_highlights-2012-en.pdf.

  • Pallant, J. (2001). SPSS survival manual. Chicago, IL: Open University Press.

    Google Scholar 

  • Prasad, P., Pringle, J. K., & Konrad, A. M. (2006). Examining the contours of workplace diversity: Concepts, contexts, and challenges. In A. M. Konrad, P. Prasad & J. K. Pringle (Eds.), Handbook of workplace diversity (pp. 1–22). London: Sage. doi:10.4135/9781848608092.n1.

  • Remmert, A. A. (1993). The impact of multicultural in-service education on the crosscultural adaptability of public school teachers. Doctoral dissertation, Florida State University, Tallahassee, FL.

  • Reynold, A. L., & Constantine, M. G. (2007). Cultural adjustment difficulties and career development of international college students. Journal of Career Assessment, 15(3), 338–350. doi:10.1177/1069072707301218.

    Article  Google Scholar 

  • Roberts, A., Chou, P., & Ching, G. (2009). Contemporary trends in East Asian higher education: Dispositions of international students in a Taiwan university. Higher Education, 59(2), 149–166. doi:10.1007/s10734-009-9239-4.

    Article  Google Scholar 

  • Ross, K. G., & Thornson, C. A. (2008). Identification of measures related to cross-cultural competence (DEOMI Internal Report CCC-08-2). Review of Cross Cultural Competence Measures, (pp. 1–24). Retrieved from http://www.deomi.org/CulturalReadiness/documents/Review_of_CCC_Measures_New_Cover_Page.pdf.

  • Schumacher, R., & Lomax, R. (2004). A beginner’s guide to structural equation modeling. Mahwah, NJ: Lawrence Erlbaum.

    Google Scholar 

  • Sinicrope, C., Norris, J., & Watanabe, Y. (2007). Understanding and assessing intercultural competence: A summary of theory, research, and practice (Technical report for the foreign language program evaluation project). Second Language Studies, 26(1), 1–58.

    Google Scholar 

  • Spreitzer, G. M., McCall, M. W., & Mahoney, J. D. (1997). Early identification of international executive potential. Journal of Applied Psychology, 82(1), 6–29. doi:10.1037/0021-9010.82.1.6.

    Article  Google Scholar 

  • Steinaker, N., & Bell, R. (1979). The experiential taxonomy: A new approach to teaching and learning. London: Academic Press.

    Google Scholar 

  • Stockdale, M. S., & Crosby, F. J. (Eds.). (2003). The psychology and management of workplace diversity. Oxford: Blackwell.

    Google Scholar 

  • Sue, S. (2003). In defense of cultural competency in psychotherapy and treatment. American Psychologist, 58(11), 964–970. doi:10.1037/0003-066X.58.11.964.

    Article  Google Scholar 

  • Teichler, U., & Jahr, V. (2001). Mobility during the course of study and after graduation. European Journal of Education, 36(4), 443–458. doi:10.1111/1467-3435.00081.

    Article  Google Scholar 

  • United Nations Educational Scientific and Cultural Organization, Institute for Statistics. (2009). Global education digest 2009: Comparing education statistics across the world. Montreal: United Nations Educational Scientific and Cultural Organization, Institute for Statistics.

    Google Scholar 

  • Van der Zee, K. I., & Van Oudenhoven, J. P. (2000). The multicultural personality questionnaire: A multidimensional instrument of multicultural effectiveness. European Journal of Personality, 14(4), 291–309. doi:10.1002/1099-0984.

    Article  Google Scholar 

  • Van der Zee, K. I., & Van Oudenhoven, J. P. (2001). The multicultural personality questionnaire: Reliability and validity of self and other ratings of multicultural effectiveness. Journal of Research in Personality, 35(3), 278–288. doi:10.1006/jrpe.2001.2320.

    Article  Google Scholar 

  • Vaughn, L. M. (2010). Psychology and culture: Thinking, feeling and behaving in a global context. East Sussex: Psychology Press.

    Google Scholar 

  • Wiersma, W. (2013). The validity of surveys: Online and offline. Retrieved from http://ebooks.geography2.com/o/online-and-offline-s22/.

  • Yamazaki, Y., & Kayes, D. C. (2004). An experiential approach to cross-cultural learning: A review and integration of competencies for successful expatriate adaptation. Academy of Management Learning & Education, 3(4), 362–379. doi:10.5465/AMLE.2004.15112543.

    Article  Google Scholar 

  • Ying, Y. W. (2002). Formation of cross-cultural relationships of Taiwanese international students in the United States. Journal of Community Psychology, 30(1), 45–55. doi:10.1002/jcop.1049.

    Article  Google Scholar 

Download references

Acknowledgments

This study was supported by a grant from the National Science Council, Taiwan (NSC 99-2410-H-262-013).

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Yu-Li Chen.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Chen, YL. Examining Factors in Cross-Cultural Competence Development in Taiwan College Students. Asia-Pacific Edu Res 24, 329–340 (2015). https://doi.org/10.1007/s40299-014-0183-4

Download citation

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s40299-014-0183-4

Keywords

Navigation