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Effects of workplace relationships among organizational members on organizational identification and affective commitment: nuanced differences resulting from supervisor vs. colleague relationship

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Abstract

This study aims to investigate the impact of relationships with supervisors (RS) and relationships with colleagues (RC) on two key employee attitudes toward organizations: organizational identification (OI) and affective commitment (AC). Data was collected from a survey of employees of a Korean conglomerate. The sample company was chosen due to its organizational culture that values interactions and relationships among its members. We conduct a response surface analysis and demonstrate that, while RS increases OI, RC enhances AC. We also discover that the imbalance between RS and RC has contrasting effects on OI and AC, which exerts a positive impact on OI and a negative impact on AC. In particular, the asymmetrical impacts of the imbalance are identified in which the imbalance of the relatively stronger RS has a greater influence than the imbalance of the relatively stronger RC. Although employees have two distinguished workplace relationships (i.e., RS and RC) which are governed by different mechanisms, studies that have distinguished these two relationships and examined the effect of each relationship are limited. By revealing the distinct patterns that OI and AC exhibit when they are affected by RS and RC and discovering the asymmetrical impacts of the imbalance between RS and RC, this study provides new insights into the effects of personal workplace relationships on employee behaviors. By offering valuable information for the conceptualization and differentiation of OI and AC, this study enriches the existing literature on these two key employee attitudes.

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Data Availability

The datasets generated during and/or analyzed during the current study are available from the corresponding author upon reasonable request.

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Funding

This work was supported by the Ministry of Education of the Republic of Korea and the National Research Foundation of Korea (NRF-2019S1A5B5A07093839).

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Author notes

  1. Kyunghwa Chung and Jin Suk Park contributed equally to this work and share first authorship.

Authors and Affiliations

  1. College of Business and Management, VinUniversity Vinhomes Ocean Park, Gia Lam District, Hanoi, 000000, Vietnam

    Kyunghwa Chung & Jin Suk Park

  2. College of Business and Technology, Seoul National University of Science and Technology, 232 Gongneung-ro, Nowon-gu, Seoul, 01811, South Korea

    Saram Han

Authors
  1. Kyunghwa Chung
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  2. Jin Suk Park
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  3. Saram Han
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Contributions

KHC and JSP designed the study and developed the theoretical framework. JSP and SRH contributed to data collection and analysis. All authors read and approved the final manuscript.

Corresponding author

Correspondence to Saram Han.

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The questionnaire and methodology for this study were approved by the VinUniversity Committee for the Ethical Review.

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Chung, K., Park, J.S. & Han, S. Effects of workplace relationships among organizational members on organizational identification and affective commitment: nuanced differences resulting from supervisor vs. colleague relationship. Curr Psychol 43, 12335–12353 (2024). https://doi.org/10.1007/s12144-023-05314-5

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