In western capitalist societies the state has become increasingly criticized for its inadequacy as a mechanism for distributing welfare inclusively. In particular, it has been criticized for its lack of flexibility in meeting the needs of increasingly plural populations, and for being too distant to enable service users to participate in the meeting of their welfare needs. Consequently, in many countries, including the United Kingdom, voluntary and community associations have been used to distribute welfare with the belief that it can remedy the defects of universal state provision. This paper suggests the voluntary and community sector can only achieve this if the organizations are democratically organized, ensuring participation from staff and users. Moreover, participation should be based around the norms of deliberative democracy. The paper argues that this form of participation will best ensure that the needs, preferences, and interests of subordinate groups are included in social policy delivery, due to the fostering of public reason.
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Notes
The analysis and recommendations of this paper should not be seen as limited to the UK, but as relevant to all Western capitalist societies. This is not to deny that that there are differences in welfare needs and trends in these countries, but rather that there still remain some key similarities that transcend these differences, even if they vary in salience.
Festenstein (2002, pp. 99–104) outlines three dominant justifications of deliberative democracy: the epistemic conception; deliberative democracy as fair procedure; and the prudential justification.
Sanders argues that it is more equipped to do this as it avoids people conforming with majority opinion due to the power of majority and the force of conformity (1997, p. 367).
Consider, Elstub (2003) for some suggestions as to how this might be achieved.
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ACKNOWLEDGMENTS
The author would like to thank Matthew Festenstein, Anthony Arblaster, Malcolm Todd, and the Voluntas referees for very insightful comments on previous drafts of this paper.
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Elstub, S. Towards an Inclusive Social Policy for the UK: The Need for Democratic Deliberation in Voluntary and Community Associations. Voluntas 17, 17–39 (2006). https://doi.org/10.1007/s11266-005-9003-z
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DOI: https://doi.org/10.1007/s11266-005-9003-z