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Foreign language management in Lazio SMEs

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Abstract

This paper investigates the foreign language management strategies of small- and medium-sized enterprises (SMEs) in Lazio, Italy. Based on empirical data from a questionnaire survey and ethnographic interviews, it also aims to validate the hypothesis that macro-level language planning (on a national scale) may not reflect language problems occurring in the micro-dimension of a company or region, giving rise to discrepancies in the language education system. Using this approach, I have attempted to build on the Language Management Theory framework proposed by J. Nekvapil and M. Nekula [Current Issues in Language Planning, 7(2&3):302–327, 2006] in their study of Czech multinationals. There will be a high price to pay for companies that fail to have the linguistic competence to play a full part in a competitive global market increasingly centred on English as the lingua franca as well as on multilingual communication. This leads to the need to carefully observe the relationship between macro- and micro-level language planning and reconsider national education policies.

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Abbreviations

LM:

Language management

SMEs:

Small- and medium-sized enterprises

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Acknowledgements

I would like to thank the employees of the companies for their cooperation in helping me conduct this investigation. I am also indebted to Prof. Giuseppe Burgio, Federico Capo (junior researcher) and Fabrizio Lo Giudice (post-graduate student), Faculty of Economics, Rome University ‘La Sapienza’, for their assistance in processing the database.

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Correspondence to Ersilia Incelli.

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Incelli, E. Foreign language management in Lazio SMEs. Lang Policy 7, 99–120 (2008). https://doi.org/10.1007/s10993-008-9085-8

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