Skip to main content
Log in

Effects of a Performance Management Intervention on Frequency of Behavioral Supervision at a Specialized School for Students with Developmental Disabilities

  • Original Article
  • Published:
Journal of Developmental and Physical Disabilities Aims and scope Submit manuscript

Abstract

A system of performance management was implemented with four clinical directors to increase their supervision of educational staff at a specialized school setting. The system included graphic (visual) feedback, documentation of supervision contacts, performance appraisal, and positive social reinforcement. Performance management was associated with increased supervision by three of the four clinical directors. Adding personalized feedback improved supervision frequency by the fourth clinical director. The advantages and application of comprehensive performance management within behavioral healthcare organizations is discussed.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1
Fig. 2
Fig. 3
Fig. 4
Fig. 5

Similar content being viewed by others

References

  • Balcazar, F. E., Hopkins, B. L., & Suarez, Y. (1985). A critical objective review of performance feedback. Journal of Organizational Behavior Management, 7, 65–89.

    Article  Google Scholar 

  • Burgio, L. D., Whitman, T. L., & Reid, D. H. (1983). A participative management approach for improving direct care staff performance in an institutional setting. Journal of Applied Behavior Analysis, 16, 37–543.

    Article  PubMed  Google Scholar 

  • Daniels, A. C. (1989). Performance management. Tucker, GA: Performance Management Publications.

    Google Scholar 

  • Fleming, R., & Sulzer-Azaroff, B. (1994). Reciprocal peer management: Improving staff instruction in a vocational training program. Journal of Applied Behavior Analysis, 25, 611–620.

    Article  Google Scholar 

  • Garrity, M. L., & Luiselli, J. K. (2005). Brief report: Effects of an administrative supervisory protocol on preparation of behavior support plans at a child service setting. International Journal of Behavioral Consultation and Therapy, 1, 287–291.

    Google Scholar 

  • Parsons, M. B., & Reid, D. H. (1995). Training residential supervisors to provide feedback for maintaining staff teaching skills with people who have severe disabilities. Journal of Applied Behavior Analysis, 28, 317–322.

    Article  PubMed  Google Scholar 

  • Petscher, E. S., & Bailey, J. S. (2006). Effects of training, prompting, and self-monitoring on staff behavior in a classroom for students with disabilities. Journal of Applied Behavior Analysis, 39, 215–226.

    Article  PubMed  Google Scholar 

  • Reid, D. H. (2004). Training and supervising direct support personnel to carry our behavioral procedures. In J. L. Matson, R. Laud, & M. L. Matson (Eds.), Behavior modification for persons with developmental disabilities: Treatments and supports (pp. 73–99). Kingston, NY: NADD.

    Google Scholar 

  • Reid, D. H., Parsons, M. B., & Green, C. W. (1989). Staff management in human services: Behavioral research and application. Springfield, IL: Charles C. Thomas.

    Google Scholar 

  • Ricciardi, J. N. (2005). Achieving human service outcomes through competency-based training: A guide for managers. Behavior Modification, 29, 488–507.

    Article  PubMed  Google Scholar 

  • Shore, B. A., Iwata, B. A., Vollmer, T. R., Lerman, D. C., & Zarcone, J. R. (1995). Pyramidal staff training and the extension of treatment for severe behavior. Journal of Applied Behavior Analysis, 28, 323–332.

    Article  PubMed  Google Scholar 

  • Sturmey, P., & Stiles, L. A. (1996). Training needs of shift supervisors in a residential facility for persons with developmental disabilities. Behavioral Interventions, 11, 141–146.

    Article  Google Scholar 

Download references

Acknowledgements

Thanks are extended to CarrieAnne St. Amand, Hanna Rue, and Florence DiGennaro for their contributions to the study.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to James K. Luiselli.

Rights and permissions

Reprints and permissions

About this article

Cite this article

Luiselli, J.K. Effects of a Performance Management Intervention on Frequency of Behavioral Supervision at a Specialized School for Students with Developmental Disabilities. J Dev Phys Disabil 20, 53–61 (2008). https://doi.org/10.1007/s10882-007-9079-z

Download citation

  • Received:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10882-007-9079-z

Keywords

Navigation