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Electronic Commerce Research

, Volume 19, Issue 2, pp 451–470 | Cite as

A data-driven approach for extracting and analyzing collaboration patterns at the interagent and intergroup levels in business process

  • Shanshan Wang
  • Kun ChenEmail author
  • Zhiyong Liu
  • Ren-Yong Guo
  • Jianshan Sun
  • Qiongjie Dai
Article
  • 166 Downloads

Abstract

We developed a data-driven approach for extracting and analyzing the interagent and intergroup collaboration patterns centered on the COLLSTRUC language and its related algorithm. The proposed approach is evaluated by comparing it with existing studies related to collaboration patterns and through an empirical evaluation using Volvo IT event logs.

Keywords

Interagent and intergroup perspectives collaboration patterns Business-process performance Process event logs 

Notes

Acknowledgements

The work described in this study was partially supported by grants from the National Natural Science Foundation of China (Nos. 71461023, 71573030, 71361017, 71640021).

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Copyright information

© Springer Science+Business Media, LLC, part of Springer Nature 2018

Authors and Affiliations

  • Shanshan Wang
    • 1
  • Kun Chen
    • 2
    Email author
  • Zhiyong Liu
    • 3
  • Ren-Yong Guo
    • 4
  • Jianshan Sun
    • 5
  • Qiongjie Dai
    • 6
  1. 1.College of Computer ScienceInner Mongolia UniversityHohhot, Inner MongoliaPeople’s Republic of China
  2. 2.Department of FinanceSouthern University of Science and TechnologyShenzhen, GuangdongPeople’s Republic of China
  3. 3.Faculty of Management and EconomicsDalian University of TechnologyDalian, LiaoningPeople’s Republic of China
  4. 4.School of Economics and ManagementBeihang UniversityBeijingPeople’s Republic of China
  5. 5.School of ManagementHefei University of TechnologyHefeiPeople’s Republic of China
  6. 6.College of ErdosInner Mongolia UniversityHohhot, Inner MongoliaPeople’s Republic of China

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