Abstract
This chapter describes the main techniques to analyze the interactions and collaborations between participants in a business process. These techniques consist in simple algorithms that are straightforward to implement in Python. The chapter also provides an introduction to the use of process mining techniques to discover organizational structure and to analyze the distribution of work between participants.
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Ferreira, D.R. (2017). Organizational Perspective. In: A Primer on Process Mining. SpringerBriefs in Information Systems. Springer, Cham. https://doi.org/10.1007/978-3-319-56427-2_3
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DOI: https://doi.org/10.1007/978-3-319-56427-2_3
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Publisher Name: Springer, Cham
Print ISBN: 978-3-319-56426-5
Online ISBN: 978-3-319-56427-2
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