Electronic Commerce Research
Electronic Commerce Research serves as a catalyst for new research and a forum for disseminating the latest findings in all facets of electronic commerce. The journal’s broad scope encompasses core enabling technologies as well as the implications of these technologies for societies, economies, businesses, and individuals. Readers will find a host of important theoretical and empirical research findings that are leading the way to a better understanding of electronic commerce and its impact.
A sampling of topics as they relate to the internet and electronic commerce include intelligent agents technologies and their impact; economics of electronic commerce; virtual electronic commerce systems; service creation and provisioning; supply chain management through the internet; collaborative learning, gaming, and work; and workflow for electronic commerce applications.
In addition to its regular issues, the journal publishes periodic issues devoted to a single subject area.
Officially cited as: Electron Commer Res
Measuring e-service quality and its importance to customer satisfaction and loyalty: an empirical study in a telecom setting
- Journal Title
- Electronic Commerce Research
- Volume 1 / 2001 - Volume 18 / 2018
- Print ISSN
- Online ISSN
- Springer US
- Additional Links
- Industry Sectors
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