Abstract
Though many researchers have studied interpersonal trust, its counterpart, distrust, has been largely ignored. The relative dearth of distrust research may be a result of an early assumption that distrust represents an absence of trust. Nevertheless, recent reviews have pointed out that distrust is not the opposite of trust, but rather a distinct construct (e.g., Lewicki, Tomlinson, & Gillespie, Academy of Management Review, 23(3), 438–458, 2006; Lumineau, Journal of Management, 0149206314556656, 2015). We use three studies to empirically demonstrate that distrust and trust are descriptively bipolar but functionally distinct constructs. In Study 1, we generate a distrust scale with methodological rigor, which shows good psychometric properties. In Study 2, we crossvalidate the distrust scale. Discriminant validity of the new scale also demonstrates that the distrust scale is distinct from subscales of trust and another theoretically relevant construct (i.e., distrust propensity), which provides the first empirical evidence that distrust is not redundant with trust. Moreover, we develop a theoretical model of distrust antecedents and outcomes based on social exchange theory and empirically investigate the nomological network of interpersonal distrust in Study 3. Consistent with the hypotheses, interpersonal distrust significantly correlates with the theoretical antecedents and consequences across two samples. Additionally, our findings in Study 3 demonstrate that distrust has significantly different relation strength with other constructs compared to trust, which further supports that distrust and trust are descriptive bipolar but functionally independent constructs.
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Notes
We also conducted a measurement invariance test of the interpersonal distrust scale and reported the results in supplemental material 3.
Please note for the healthcare participants, risk-taking and incapacity were not measured because it was unlikely that healthcare workers could engage in risk-taking behavior toward distrust others, given their work nature, and it was also difficult for them to evaluate the incapacity if their distrusted others were clients.
Supplemental material 4 also includes a table summarizing the hypotheses, samples, and findings examined in “Study 3: Nomological Network and Criterion-Related Validity” (Table 3), a table summarizing samples used in the current study (table 4), and all the scales and instructions used in the current study.
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Funding
Part of this study (i.e., sample 3 data collection) was funded by the National Institute for Occupational Safety and Health (NIOSH) Education and Research Center Pilot Research Project Grant (#T42OH008432).
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Min, H., Zickar, M.J. The Development and Validation of an Interpersonal Distrust Scale. J Bus Psychol 38, 1099–1120 (2023). https://doi.org/10.1007/s10869-022-09854-8
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DOI: https://doi.org/10.1007/s10869-022-09854-8