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Ethical Sensibilities for Practicing Care in Management and Organization Research

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Abstract

Management and organization researchers are being called to conduct research that is more caring, yet the concept of care and how to practice it within the profession is undertheorized. Adopting a feminist epistemology and methodology, we develop the concept of care by weaving the personal, ethical, and political into the research process. First, we reflect critically on how aspects of care—attentiveness, responsibility, competence, and responsiveness (Tronto, Moral boundaries: a political argument for an ethic of care, Routledge, 1993; Tronto, Caring democracy: markets, equality, and justice, New York University Press, 2013)—unfolded in our personal research experiences, and secondly, we conduct a review of articles published in management and organization studies and analyse expressed or concealed conceptions of care in scholars’ accounts of research purpose and ethics. We find three ethical sensibilities at the heart of enacting care: encountering the ‘other’, interpreting roles and responsibilities, and deliberating needs and resources. We contribute to a feminist research ethics by highlighting issues related to care that are concealed in dominant ethos guiding management and organization research. Further, we develop methodological insights for implementing an ethic of care as an alternative ethical standpoint in business research ethics. Finally, we provide suggestions for how to embed more care within research ethics practices in academic institutions.

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Notes

  1. Compassion concerns the specific instance of noticing, feeling, and reacting to the pain of another person (Kanov et al., 2004), and as a result, compassion is not sufficient to ensure broader concern (care) for the other person. For instance, compassionate research methods have been defined by Hansen and Trank (2016, p. 356) as the “dual purpose of alleviating suffering in the immediate context and informing theory”. As Fotaki emphasizes, “compassion that is a necessary basis for ethical foundation of care might arise from bodily affects and emotions but as an individual pre-moral sentiment on its own it cannot ensure responsive care” (Fotaki, 2015, p. 200). This comment points at the understanding of care as a practice and the difficulties that arise for providing ‘responsive care’.

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Acknowledgements

We would like to acknowledge the assistance of the insightful suggestions of the section editor, Charlotte Karam, as well as the two anonymous reviewers. We also would like to thank our colleagues who helped develop and refine earlier versions of this article, in particular the participants of the 2019 Academy of Management Conference (Critical Management Studies division), and the members of the Grenoble Ecole de Management research community.

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Antoni, A., Beer, H. Ethical Sensibilities for Practicing Care in Management and Organization Research. J Bus Ethics 190, 279–294 (2024). https://doi.org/10.1007/s10551-023-05419-8

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