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Work Accommodations: A Social Perspective

  • Chapter
Handbook of Return to Work

Part of the book series: Handbooks in Health, Work, and Disability ((SHHDW,volume 1))

Abstract

The prevalence of musculoskeletal and mental health injuries, also known as “non-visible disabilities,” in the workplace is expected to increase with escalating concerns in disability management. This chapter covers the state of research and practice and presents a model considering social interactions in work accommodations based on a grounded theory study. Study findings show that more successful outcomes are likely when workplace accommodation policies consider the interdependent processes of developing trust and balancing control compared to not considering or separating these processes in return to work accommodations. Current evidence-informed best practices and evidence-based components in the accommodation process are summarized. Factors contributing to successful work accommodations are (1) assessing accommodation needs and workplace environment readiness, (2) monitoring effectiveness of the accommodations and the relationships that support them, (3) balancing control and promoting flexibility, (4) integrating standards and evidence-based systems for service providers, (5) staff training and psychoeducational components, (6) enhancing the importance of social factors, (7) utilizing an employment specialist or RTW coordinator, (8) utilizing multidisciplinary resources, and (9) engaging key stakeholders. Identified research gaps and recommendations for future research are suggested.

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Authors and Affiliations

  1. Department of Educational and Counselling Psychology, and Special Education, University of British Columbia, 2125 Main Mall, Vancouver, BC, Canada, V6T 1Z4

    Hanah C. Kwan & Izabela Z. Schultz

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  1. Hanah C. Kwan
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  2. Izabela Z. Schultz
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Correspondence to Hanah C. Kwan .

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Editors and Affiliations

  1. and Special Education, Dept. Edu. and Counselling Psychology, and Special Education, VANCOUVER, British Columbia, Canada

    Izabela Z. Schultz

  2. Department of Psychology, The University of Texas at Arlington, Arlington, Texas, USA

    Robert J. Gatchel

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Kwan, H.C., Schultz, I.Z. (2016). Work Accommodations: A Social Perspective. In: Schultz, I., Gatchel, R. (eds) Handbook of Return to Work. Handbooks in Health, Work, and Disability, vol 1. Springer, Boston, MA. https://doi.org/10.1007/978-1-4899-7627-7_15

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