What makes a helpful online review? A meta-analysis of review characteristics Yani WangJun WangTang Yao OriginalPaper 28 June 2018 Pages: 257 - 284
Incorporating facial attractiveness in photos for online dating recommendation Zhihong LiYining SongXiaoying Xu OriginalPaper 11 June 2018 Pages: 285 - 310
Digital transformation and possession attachment: examining the endowment effect for consumers’ relationships with hedonic and utilitarian digital service technologies Martin P. FritzeAndreas B. EisingerichMartin Benkenstein OriginalPaper 11 June 2018 Pages: 311 - 337
Transfer of electronic commerce trust between physical and virtual environments: experimental effects of structural assurance and situational normality Stephen C. WingreenNatasha C. H. L. MazeyGordon R. Storholm OriginalPaper 30 April 2018 Pages: 339 - 371
The process of solving problems with self-service technologies: a study from the user’s perspective Alireza NiliMary TateDavid Johnstone OriginalPaper 17 April 2018 Pages: 373 - 407
Benefit-based O2O commerce segmentation: a means-end chain approach Lin XiaoZixiu GuoJohn D’Ambra OriginalPaper 06 January 2018 Pages: 409 - 449
A data-driven approach for extracting and analyzing collaboration patterns at the interagent and intergroup levels in business process Shanshan WangKun ChenQiongjie Dai OriginalPaper 30 May 2018 Pages: 451 - 470
