Skip to main content

Transparency a Paradoxical Proxy for Trust?

  • Chapter
  • First Online:
The Illusion of Transparency in Corporate Governance

Abstract

While both regulators and academics insist that business risk is reduced when corporations comply with corporate governance guidelines on transparency through greater disclosure and reporting, we have contended that although this is outwardly desirable it can hinder both the building of trust and corporate responsibility. As a norm, transparency can simply become a box-ticking exercise, where corporations tactically are more willing to share what stakeholders want to hear while concealing or avoiding more complicated issues. Transparency thus can encourage strategic ploys which are not guided by moral rectitude but are more concerned with perpetuating the corporate image and reputation than being trustworthy. The chapter considers the conceptual relationship between trust and transparency. With regard to corporate governance and moral behaviour these concepts are also considered as components of a legal construct and from a philosophical, moral perspective. Rather than building trust and alleviating public mistrust, transparency paradoxically may lead to public, social and market distrust.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

eBook
USD 16.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    Schoorman et al. (2007) regard ability as an antecedent rather than a dimension of trust. However, they agree with these three components as factors which contribute to trust in an organization.

  2. 2.

    “Onora O’Neill combines writing on political philosophy and ethics with a range of public activities. She was Principal of Newnham College, Cambridge from 1992–2006, President of the British Academy from 2005–9, chaired the Nuffield Foundation from 1998–2010, and has been a crossbench member of the House of Lords since 2000 (Baroness O’Neill of Bengarve). She has chaired the UK’s Equality and Human Rights Commission from 2012–16 and served on of the Medical Research Council and the Banking Standards Board until 2018. In 2017, she was awarded the Holberg Prize and the Berggruen Prize for Philosophy and Culture. She lectures and writes on justice and ethics, accountability and trust, justice and borders, as well as on the future of universities, the quality of legislation and the ethics of communication”. https://www.thebritishacademy.ac.uk/fellows/onora-oneill-FBA (Accessed May 08 2019).

References

  • Albu, O. B., & Flyverbom, M. (2019). Organizational Transparency: Conceptualizations, Conditions, and Consequences. Business & Society, 28(2), 268–297.

    Google Scholar 

  • Audi, R., Laughran, T., & McDonald, B. (2016). Trust, But Verify: MD&A Language and the Role of Trust in Corporate Culture. Journal of Business Ethics, 139(3), 551–561.

    Article  Google Scholar 

  • Bandsuch, M., Pate, L., & This, J. (2008). Rebuilding Stakeholder Trust in Business: An Examination of Principle-Centered Leadership and Organizational Transparency in Corporate Governance. Business and Society Review, 113(1), 99–127.

    Article  Google Scholar 

  • Bauman, Z. (1993). Postmodern Ethics. Oxford/Cambridge: Blackwell.

    Google Scholar 

  • Baume, S., & Papadopoulos, Y. (2018). Transparency: From Bentham’s Inventory of Virtuous Effects to Contemporary Evidence-Based Scepticism. Critical Review of International Social and Political Philosophy, 21(2), 169–192.

    Article  Google Scholar 

  • Blair, M., & Stout, L. (2001). Trust, Trustworthiness, and the Behavioral Foundations of Corporate Law. Business, Economics and Regulatory Law Working Paper No. 01-15. Georgetown University Law Centre 2000 Working Paper Series. Available from the Social Sciences Research Network Electronic Paper Collection at http://papers.ssrn.com/paper.taf?abstract_id=241403

  • Braendle, U. C., & Noll, J. (2005). A Fig Leaf for the Naked Corporation. Journal of Management and Governance, 9, 79–99.

    Article  Google Scholar 

  • Brandeis, L. (1913). Other People’s Money. Retrieved from http://www.law.louisville.edu/library/collections/brandeis/node/196

  • Bubandt, N., & Willerslev, R. (2015). The Dark Side of Empathy: Mimesis, Deception, and the Magic of Alterity. Comparative Studies in Society and History, 57(1), 5–34.

    Article  Google Scholar 

  • Dublink, W. (2007). Transparency Gained, Morality Lost. A Critique of the Administrative Conceptualization of CSR, Illustrated by Dutch Policy. Business and Society Review, 112(2), 287–313.

    Article  Google Scholar 

  • Gagalyuk, T. (2017). Strategic Role of Corporate Transparency: The Case of Ukrainian Agroholdings. International Food and Agribusiness Management Review, 20(2), 257–278.

    Article  Google Scholar 

  • Hood, C. (2007). What Happens When Transparency Meets Blame Avoidance? Public Management Review, 9(2), 191–210.

    Article  Google Scholar 

  • Løgstrup, K. E. (1956). Den etiske fordring [The Ethical Demand]. Copenhagen: Gyldendalske Boghandel.

    Google Scholar 

  • Pirson, M., & Malhotra, D. (2011). Foundations of Organizational Trust: What Matters to Different Stakeholders? Organization Science, 22, 1087–1104.

    Article  Google Scholar 

  • Rawlins, B. (2008). Measuring the Relationship Between Organizational Transparency and Employee Trust. Public Relations Journal, 2(2), 1–21.

    Google Scholar 

  • Schnackenberg, A. K., & Tomlinson, E. C. (2016). Organizational Transparency a New Perspective on Managing Trust in Organization-Stakeholder Relationships. Journal of Management, 42(7), 1784–1810.

    Article  Google Scholar 

  • Schoorman, F. D., Mayer, R. C., & Davis, J. H. (2007). An Integrative Model of Organizational Trust: Past, Present and Future. Academy of Management Review, 32(2), 344–354.

    Article  Google Scholar 

  • Strathern, M. (2000). The Tyranny of Transparency. British Educational Research Journal, 26(3), 309–321.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Rights and permissions

Reprints and permissions

Copyright information

© 2020 The Author(s)

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Janning, F., Khlif, W., Ingley, C. (2020). Transparency a Paradoxical Proxy for Trust?. In: The Illusion of Transparency in Corporate Governance. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-35780-1_4

Download citation

Publish with us

Policies and ethics