ABSTRACT
Development of clinical decision support systems (CDSs) has tended to focus on facilitating medication management. An understanding of behavioral medicine perspectives on the usefulness of a CDS for patient care can expand CDSs to improve management of chronic disease. The purpose of this study is to explore feedback from behavioral medicine providers regarding the potential for CDSs to improve decision-making, care coordination, and guideline adherence in pain management. Qualitative methods were used to analyze semi-structured interview responses from behavioral medicine stakeholders following demonstration of an existing CDS for opioid prescribing, ATHENA-OT. Participants suggested that a CDS could assist with decision-making by educating providers, providing recommendations about behavioral therapy, facilitating risk assessment, and improving referral decisions. They suggested that a CDS could improve care coordination by facilitating division of workload, improving patient education, and increasing consideration and knowledge of options in other disciplines. Clinical decision support systems are promising tools for improving behavioral medicine care for chronic pain.
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Acknowledgments
The project was funded by VA Health Services Research and Development (HSR&D) Quality Enhancement Research Initiative (QUERI) Project # RRP 09-144 (Cronkite, PI), entitled “Implementation of ATHENA-OT Decision Support: Facilitators and Barriers”, VA HSR&D Project #TRX 04-402 (Trafton, PI), entitled “Decision Support for the Management of Opioid Therapy in Chronic Pain”, VA HSR&D Research Enhancement Award Program (REA 08-266), Geriatrics Research Education and Clinical Center (GRECC—VA Palo Alto Health Care System), and VA Office of Academic Affiliations Advanced Fellowship in Medical Informatics (Midboe, postdoctoral fellow, VA Palo Alto Health Care System). We thank Susana Martins, PhD, Martha Michel, PhD, and Dan Wang, PhD, for their assistance in design of the interview protocol and methodology, and Sharfun Ghaus, MD, for her assistance in transcription and coding of interview responses.
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The views expressed in this article are those of the authors and do not necessarily reflect the position or policy of the Department of Veterans Affairs or the United States government.
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Implications
Practice: Behavioral medicine providers indicated that a clinical decision support system could be used across disciplines to promote effective decision-making, care coordination, and adherence to clinical practice guidelines.
Policy: Computerized clinical decision support systems provide a well-accepted and promising platform for interventions to improve patient-tailored use of evidence-based therapies and should be considered in quality improvement planning.
Research: The next phase of research and development should focus on adaptation of the clinical decision support system for use by behavioral medicine professionals as well as modification of factors critical to successful implementation in clinical settings.
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Midboe, A.M., Lewis, E.T., Cronkite, R.C. et al. Behavioral medicine perspectives on the design of health information technology to improve decision-making, guideline adherence, and care coordination in chronic pain management. Behav. Med. Pract. Policy Res. 1, 35–44 (2011). https://doi.org/10.1007/s13142-011-0022-6
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DOI: https://doi.org/10.1007/s13142-011-0022-6