Abstract
This chapter presents various approaches to the systematization of the objectives as well as the definition of the functions of communication in an organization. The subject of the analysis will be the results of empirical research into the links and relationships between the objectives and the functions of internal communication and the areas of their mutual influence. Moreover, the authors will indicate the factors that positively or negatively affect the implementation of the objectives and the fulfilment of the functions of communication in an organization. What is more, the objectives and the functions of internal communication declared by organizations will be compared with those that are fulfilled and implemented in reality. Also, bottlenecks in the implementation of the objectives and the fulfilment of the functions of internal communication will be discussed.
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Notes
- 1.
The research project was financed with the Polish National Science Center resources, granted on the basis of the decision number DEC-2011/03/N/HS4/00701.
- 2.
The research was carried out for the purpose of Rogala’s dissertation. However, analyses published in this book were enriched by new data transformation made in cooperation with Bialowas.
- 3.
The respondents indicated a hierarchy by ordering the objectives from the most to the least important (rating scale). To facilitate interpretation, the results have been recalculated so that higher values indicate more important objectives (1—the least important objective, 6—the most important objective).
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Rogala, A., Bialowas, S. (2016). Functions and Objectives of Internal Communication. In: Communication in Organizational Environments. Palgrave Macmillan, London. https://doi.org/10.1057/978-1-137-54703-3_3
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