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Abstract

Part I of this book addresses a comprehensive understanding of business process quality. Before describing a business process quality model in Chapter 3, this chapter introduces the basic terminology and definitions related to business processes and information systems.

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Correspondence to Robert Heinrich .

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© 2014 Springer Fachmedien Wiesbaden

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Heinrich, R. (2014). Terms and Definitions. In: Aligning Business Processes and Information Systems. Springer Vieweg, Wiesbaden. https://doi.org/10.1007/978-3-658-06518-8_2

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  • DOI: https://doi.org/10.1007/978-3-658-06518-8_2

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  • Publisher Name: Springer Vieweg, Wiesbaden

  • Print ISBN: 978-3-658-06517-1

  • Online ISBN: 978-3-658-06518-8

  • eBook Packages: Computer ScienceComputer Science (R0)

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