Book 2014

Aligning Business Processes and Information Systems

New Approaches to Continuous Quality Engineering

Authors:

ISBN: 978-3-658-06517-1 (Print) 978-3-658-06518-8 (Online)

Table of contents (11 chapters)

  1. Front Matter

    Pages I-XXII

  2. No Access

    Chapter

    Pages 1-13

    Introduction

  3. Business Process Quality

    1. Front Matter

      Pages 15-15

    2. No Access

      Chapter

      Pages 17-19

      Terms and Definitions

    3. No Access

      Chapter

      Pages 21-57

      Business Process Quality

    4. No Access

      Chapter

      Pages 59-77

      Quality Modeling within Business Process Models

  4. Aligning Business Process Design and Information System Design

    1. Front Matter

      Pages 79-79

    2. No Access

      Chapter

      Pages 81-98

      Foundations and Definitions

    3. No Access

      Chapter

      Pages 99-102

      The Order Picking Process and Involved Information System

    4. No Access

      Chapter

      Pages 103-109

      Mutual Performance Impact between Business Processes and Information Systems

    5. No Access

      Chapter

      Pages 111-132

      Predicting the Mutual Performance Impact between Business Processes and Information Systems

    6. No Access

      Chapter

      Pages 133-150

      Extending Palladio by Business Process Simulation Concepts to Enable an Integrated Simulation

    7. No Access

      Chapter

      Pages 151-194

      Validation

  5. Conclusion

    1. Front Matter

      Pages 195-195

    2. No Access

      Chapter

      Pages 197-210

      Summary and Future Work

  6. Back Matter

    Pages 211-233