Abstract
Realization of Enterprise Architecture (EA) benefits is a topic not well researched, despite the fact that EA has been in focus among both practitioners and researchers for many years. Based on a literature review and nine semi-structured interviews, this research investigates control and controllability in terms of measurability and traceability. The findings reveal that there are evident challenges in reality and the reason for such reality varies from one situation to another. The interviews suggest that hard ways/approaches, in terms of concrete technical ROI-related metrics, to measure and trace realization of EA benefits convincingly, quantitatively and effectively is still absent. It could be concluded that control and controllability concern not only technical issues, but also socio-political-cultural issues. This research contributes by revealing the many challenges in control of realization of EA benefits and by analyzing the ‘what and why’ of the reality.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Guijarro, L.: Analysis of the interoperability frameworks in e-government initiatives. Electronic Government, pp. 36–39 (2004)
Fond, E.N., Goldfine, A.H.: Information Management Directions: the Integration Challenge. Computer Systems Technology, U.S. Department of Commerce National Institute of Standards and Technology (1989)
Boucharas, V., Van, M., Jansen, S.S., Brinkkemper, S.: The contribution of enterprise architecture to the achievement of organizational goals: Establishing the enterprise architecture benefits framework, Utrecht University (2010)
Chung, L., Song, H.K., Song, Y.T., Subramanian, N.: Understanding the role of enterprise architecture towards better institutionalization. In: 10th ACIS International Conference on Software Engineering, Artificial Intelligences, Networking and Parallel/Distributed Computing, pp. 316–320. IEEE Computer Society Press, Daegu (2009)
Pereira, C.M., Sousa, P.: Enterprise architecture: business and IT alignment. In: Proceedings of the 2005 ACM Symposium on Applied Computing, pp. 1344–1345. ACM, Santa Fe (2005)
Wegmann, A., Balabko, P., Lê, L.S., Regev, G., Rychkova, I.: A method and tool for business-IT alignment in enterprise architecture. In: Proceedings of the CAiSE Forum. CEUR Workshop Proceedings, vol. 161, pp. 113–118. CEUR-WS.org (2005)
Jensen, C.T., Cline, O., Owen, M.: Combining Business Process Management and Enterprise Architecture for Better Business Outcomes. IBM Corporation (2011)
Bernard, S.A.: An Introduction to Enterprise Architecture. AuthorHouse, Bloomington (2005)
van Steenbergen, M., Brinkkemper, S.: Modeling the Contribution of Enterprise Architecture Practice to the Achievement of Business Goals. In: Papadopoulos, G.A., Wojtkowski, W., Wojtkowski, G., Wrycza, S., Zupancic, J. (eds.) Information Systems Development, pp. 609–618. Springer, US (2010)
Foorthuis, R.: Project Compliance with Enterprise Architecture. Utrecht University, Utrecht (2012)
Saha, P.: A real options perspective to enterprise architecture as an investment activity. Journal of Enterprise Architecture 2, 32–52 (2006)
US General Accounting Office: Information technology a framework for assessing and improving enterprise architecture management. DIANE Publishing
Tamm, T., Seddon, P.B., Shanks, G., Reynolds, P.: How Does Enterprise Architecture Add Value to Organisations? Communications of the Association for Information Systems 28, Article 10, 141–168 (2011)
Salmans, B., Kappelman, L.: The State of EA: Progress, Not Perfection. In: Kappelman, L.A. (ed.) The SIM Guide to Enterprise Architecture, pp. 165–217. CRC Press (2009)
van Steenbergen, M., Foorthuis, R., Mushkudiani, N., Bruls, W., Brinkkemper, S., Bos, R.: Achieving Enterprise Architecture Benefits: What Makes the Difference? In: 15th IEEE International Enterprise Distributed Object Computing Conference Workshops (EDOCW), pp. 350–359. IEEE Computer Society, Helsinki (2011)
van der Raadt, B., Bonnet, M., Schouten, S., van Vliet, H.: The relation between EA effectiveness and stakeholder satisfaction. Journal of Systems and Software 83, 1954–1969 (2010)
Lagerstrom, R., Sommestad, T., Buschle, M., Ekstedt, M.: Enterprise architecture management’s impact on information technology success. In: 44th Hawaii International Conference on System Sciences (HICSS). IEEE Computer Society (2011)
Foorthuis, R., van Steenbergen, M., Mushkudiani, N., Bruls, W., Brinkkemper, S., Bos, R.: On course, but not there yet: Enterprise Architecture conformance and benefits in systems development. In: Proceedings of the 2010 International Conference on Information Systems (2010)
Buchanan, R.: Assessing enterprise architecture program value: Part 2: Business effective benefits. META Delta 128 (2001)
Boucharas, V., van Steenbergen, M., Jansen, S., Brinkkemper, S.: The Contribution of Enterprise Architecture to the Achievement of Organizational Goals: A Review of the Evidence. In: Proper, E., Lankhorst, M.M., Schönherr, M., Barjis, J., Overbeek, S. (eds.) TEAR 2010. LNBIP, vol. 70, pp. 1–15. Springer, Heidelberg (2010)
Espinosa, J.A., Wai Fong, B., DeLone, W.: The Organizational Impact of Enterprise Architecture: A Research Framework. In: 44th Hawaii International Conference on System Sciences (HICSS). IEEE Computer Society, Hawaii (2011)
Rico, D.F.: A framwork for measuring ROI of enterprise architecture. Journal of Organizational and End User Computing 18, 1–12 (2006)
Niemi, E.: Enterprise Architecture Benefits: Perceptions from Literature and Practice. In: The Proceedings of the 7th IBIMA Conference Internet & Information Systems in the Digital Age. International Business Information Management Association, Brescia (2006)
Niemi, E., Pekkola, S.: Adapting the DeLone and McLean model for the enterprise architecture benefit realization process. In: 42nd Hawaii International Conference on System Sciences. IEEE Computer Society, Hawaii (2009)
Lange, M., Mendling, J., Recker, J.: A Comprehensive EA Benefit Realization Model–An Exploratory Study. In: Proceedings of the 2012 45th Hawaii International Conference on System Sciences, pp. 4230–4239. IEEE Computer Society (2012)
Cane, S.: Measuring the impact of Enterprise Architecture. Issues in Information Systems 8, 437–442 (2007)
Goodhue, D.L., Thompson, R.L.: Task-technology fit and individual performance. MIS Quarterly 19, 213–236 (1995)
Schelp, J., Stutz, M.: A Balanced Scorecard Approach to Measure the Value of Enterprise Architecture. Journal of Enterprise Architecture 3 (2007)
Infosys: Inosys Enterprise Architecture Survey 2005 (2005)
Obitz, T., Doddavula, S.K., Aziz, S.: Findings from the Enterprise Architecture Survey 2007 Executive summary (2007)
Lakhdissi, M., Bounabat, B.: Toward a novel methodology for IT Strategic Planning. In: Proceedings of the 2nd International Conference on Information Managemant and Evaluation. Academic Conferences Limited, Toronto (2011)
Hoogervorst, J.: Enterprise architecture: Enabling integration, agility and change. International Journal of Cooperative Information Systems 13, 213–233 (2004)
Lange, M., Mendling, J.: An Experts’ Perspective on Enterprise Architecture Goals, Framework Adoption and Benefit Assessment. In: 15th IEEE International Enterprise Distributed Object Computing Conference Workshops (EDOCW), pp. 304–313. IEEE Computer Society, Helsinki (2011)
Ross, J.W., Weill, P., Robertson, D.C.: Enterprise architecture as strategy: creating a foundation for business execution. Harvard Business School, Boston (2006)
Ross, J.: Maturity Matters: How Firms Generate Value From Enterprise Architecture. Research Briefing, CISR, Sloan School of Management, MIT 4 (2004)
Rico, D.F.: Optimizing the ROI of enterprise architecture using real options. End User Computing Challenges and Technologies: Emerging Tools and Applications. IGI Global (2008)
Foorthuis, R., Hofman, F., Brinkkemper, S., Bos, R.: Compliance Assessments of Projects Adhering to Enterprise Architecture. Journal of Database Management (JDM) 23, 44–71 (2012)
Grigoriu, A.: An Enterprise Architecture Development Framework: The Business Case, Framework and Best Practices for Building Your Enterprise Architecture. Trafford on Demand Pub. (2006)
Rodrigues, L.S., Amaral, L.: Issues in Enterprise Architecture Value. Journal of Enterprise Architecture 6, 27–32 (2010)
Ylimäki, T.: Potential Critical Success Factors for Enterprise Architecture. Journal of Enterprise Architecture 2, 29–40 (2006)
Zachman, J.A.: You Can’t ’Cost-Justify’ Architecture. DataToKnowledge Newsletter (Business Rule Solutions LLC) 29, 1–10 (2001)
Espinosa, J.A., Armour, F., Boh, W.F.: Coordination in enterprise architecting: an interview study. In: 43rd Hawaii International Conference on System Sciences (HICSS). IEEE Computer Society, Hawaii (2010)
Bucher, T., Fischer, R., Kurpjuweit, S., Winter, R.: Analysis and Application Scenarios of Enterprise Architecture: An Exploratory Study. In: 10th IEEE International Enterprise Distributed Object Computing Conference Workshops. IEEE Computer Society, Hong Kong (2006)
Baker, J., Jones, D., Cao, Q., Song, J.: Conceptualizing the dynamic strategic alignment competency. Journal of the Association for Information Systems 12, 2 (2011)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2013 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Wan, H., Johansson, B., Luo, X., Carlsson, S. (2013). Realization of Enterprise Architecture (EA) Benefits. In: Harmsen, F., Proper, H.A. (eds) Practice-Driven Research on Enterprise Transformation. PRET 2013. Lecture Notes in Business Information Processing, vol 151. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-38774-6_7
Download citation
DOI: https://doi.org/10.1007/978-3-642-38774-6_7
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-38773-9
Online ISBN: 978-3-642-38774-6
eBook Packages: Computer ScienceComputer Science (R0)