Abstract
E-learning has now been accepted and practised widely. However, many people are concerned about the quality and effectiveness of e-learning programmes. Invariably, they will be faced with questions like the following: Are the e-learning programmes meeting the learning objectives? Did the students like the e-learning? Did they learn what they were supposed to learn? Did they actually use the knowledge? How do we determine the quality of e-learning courses?
In an attempt to answer all the above questions, the author has taken the approach based on some current discussions and trends in the e-learning world. The author shared a few case studies in Singapore. In schools, much attention is placed on the use of sound pedagogical principles whenever e-learning programmes are rolled out. What about the effectiveness of e-training programmes like those for the policemen or the armed forces?
The author proposed a simple framework which can be used to measure the quality and effectiveness of e-learning programmes quickly.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Aptech’s Lean Learning Wiki. (n.d.): Representation of Kirkpatrick’s and Phillips’ model of learning analytics showing level-wise measurement objectives, http://leanlearning.wikispaces.com/file/view/LA_02.jpg/34068659/LA_02.jpg
Berk, J.: Learning Measurement: It’s Not How Much You Train, But How Well, The eLearning Developers’ Journal (2003), http://www.elearningguild.com/pdf/2/110303mgt-h%5B1%5D.pdf
Brandon-Hall’s Evaluation Criteria, http://www.cognitivedesignsolutions.com/Instruction/TestingEvaluation.htm
Chua, H. M.: Looking beyond cost savings in online learning. Business Times, Monday, BizIT Section (September 3, 2001)
Dondi, C.: Development of approaches to quality of eLearning at Universities and Enterprises level (2009), http://www.elearningasia.net/_program/pdf_pt/%5BInvited%203-1%5DClaudio%20Dondi.pdf
EFQUEL (European Foundation for QUality in E-Learning).: EFQUEL Presidents and Board of Directors (2010), http://www.qualityfoundation.org/index.php?option=com_content&view=section&layout=blog&id=4&Itemid=135&lang=en
European Quality Observatory, Quality in e-learning – use and dissemination of quality approaches in European e-learning (2005), http://www2.trainingvillage.gr/etv/publication/download/panorama/5162_en.pdf
Faculty of the Learning Sciences and Technologies Department, National Institute of Education of the Nanyang Technological University, http://www.nie.edu.sg/learning-sciences-and-technologies/faculty
Hawthorne, E., Tan, S.: Online Learning in Singapore Primary Schools: An Interview with Seng Chee Tan (2005), http://innovateonline.info/pdf/vol1_issue3/Online_Learning_in_Singapore_Primary_Schools-_An_Interview_with_Seng_Chee_Tan.pdf
Hodges, A.: A Literature Review on E-Learning and Its Effectiveness in Corporate Training Programs. The University of Alabama. Effectiveness of E-Learning (2008)
LTC Chan, A.: The SAFTI Experience in Using e-Learning to Complement Military Training (2002), http://www.cdtl.nus.edu.sg/link/mar2002/tech3.htm
Merrill, D.: 5-star instructional design rating for courseware, http://www.id2.usu.edu/5Star/FiveStarRating.PDF
Quality Research International, Analytic Quality Glossary – Effectiveness (2009), http://www.qualityresearchinternational.com/glossary/effectiveness.htm
SCIENTER. Claudio Dondi (2010), http://www.scienter.org/index.php/about/team/management/
Stephenson, J.E.: Educational Considerations for Blended Learning (2008), http://www.brunel.ac.uk/2812/entice1/BrunelUniEduConsiderationsv16.pdf
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2011 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Lim, K.C. (2011). Addressing Some Quality and Effectiveness Issues in E-Learning. In: Kwan, R., McNaught, C., Tsang, P., Wang, F.L., Li, K.C. (eds) Enhancing Learning Through Technology. Education Unplugged: Mobile Technologies and Web 2.0. ICT 2011. Communications in Computer and Information Science, vol 177. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-22383-9_14
Download citation
DOI: https://doi.org/10.1007/978-3-642-22383-9_14
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-22382-2
Online ISBN: 978-3-642-22383-9
eBook Packages: Computer ScienceComputer Science (R0)