Skip to main content
SpringerLink
Log in

Shaman: Software and Human Agents in Multiattribute Auctions and Negotiations

  • Conference paper
Negotiation, Auctions, and Market Engineering

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 2))

Abstract

Three distinct and interacting types of entities: people, software agents and e-markets are considered in this paper. These entities operate within Shaman, a proposed framework for the construction and operation of heterogeneous systems enabling business interactions such as auctions and negotiations between software and human agents across those systems. Shaman is a dss-centric software environment which cooperates with and serves the users of distributed auction and negotiation systems. The dss are used to provide integration and coordination between the participating systems. Four such systems are discussed: Invite e-negotiation platform, enas negotiation agent suite, meet2trade auction platform and GoGo group buying software platform. The Shaman architecture based on these systems and the examples of their interaction enabled by Shaman are discussed.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Alter, S.: Decision Support Systems: Current Practice and Continuing Challenges. Addison-Wesley, Reading, Mass (1980)

    Google Scholar 

  2. Angehrn, A.A., Luthi, H.J.: Intelligent Decision Support Systems: A Visual Interactive Approach. Interfaces 20(6), 17–28 (1990)

    Article  Google Scholar 

  3. Arnott, D., Pervan, G.: A critical analysis of decision support systems research. Journal of Information Technology Theory and Applications 20, 67–87 (2005)

    Google Scholar 

  4. Bailey, J.P., Bakos, Y.: An exploratory study of the emerging role of electronic intermediaries. International Journal of Electronic Commerce 1(3), 7–20 (1997)

    Google Scholar 

  5. Balasubramaniam, R., Kannan, M.: Integrating Group Decision and Negotiation Support Systems with Work Processes. In: Proc. of the 34th Hawaii International Conference on System Sciences, IEEE, New York (2001)

    Google Scholar 

  6. Bazerman, M.: Judgment in Managerial Decision Making, 4th edn. Wiley, New York (1998)

    Google Scholar 

  7. Brzostowski, J., Kowalczyk, R.: On Possibilistic Case-based Reasoning for Selecting Partners for Multi-attribute Agent Negotiation. In: The 4th International Joint Conference on Autonomous Agents and MultiAgent Systems (AAMAS 2005), Utrecht, Netherlands (2005)

    Google Scholar 

  8. Brzostowski, J., Kowalczyk, R.: Adaptive negotiation with on-line prediction of opponent behaviour in agent-based negotiations. In: The 2006 IEEE / WIC / ACM International Conference on Intelligent Agent Technology, Hong-Kong, China (2006)

    Google Scholar 

  9. Chavez, A., Dreilinger, D., Guttmann, R.H., Maes, P.: A Real-Life Experiment in Creating an Agent Marketplace. In: Proceedings of the Second International Conference on the Practical Application of Intelligent Agents and Multi-Agent Technology (PAAM 1997), London (1997)

    Google Scholar 

  10. Chhetri, M.B., Lin, J., Goh, S., Yan, J., Zhang, J.Y., Kowalczyk, R.: An Architecture for the Agent-based Coordinated Negotiation of Service Level Agreements for Web Service Compositions. In: Proceedings of the 2006 Australian Software Engineering Conference (ASWEC 2006), IEEE Computer Society Press, Los Alamitos (2006)

    Google Scholar 

  11. Chhetri, M.B., Zhang, J.Y., Brzotowski, J., Goh, S., Lin, J., Wu, B., Kowalczyk, R.: Experimentation with Three Different Approaches of Agent-based Negotiation. In: Proceedings of the Workshop on Service-Oriented Computing and Agent-based Engineering (SOCABE 2006), Hakodate, Japan (2006)

    Google Scholar 

  12. Czernohous, C.: Simulation for Evaluating Electronic Markets - An Agent-based Environment. In: IEEE Proceedings of the 2005 International Symposium on Applications and the Internet (SAINT 2005) (2005)

    Google Scholar 

  13. Dickinson, I.: Human-Agent Communication. Bristol: HP Laboratories (1998)

    Google Scholar 

  14. FIPA, Foundation for Intelligent Physical Agents, http://www.fipa.org/

  15. Franklin, S., Graesser, A.: Is it an Agent, or Just a Program? A Taxonomy for Autonomous Agents. In: Jennings, N.R., Wooldridge, M.J., Müller, J.P. (eds.) Intelligent Agents III. Agent Theories, Architectures, and Languages. LNCS, vol. 1193, pp. 21–35. Springer, Heidelberg (1997)

    Chapter  Google Scholar 

  16. Gorry, G.A., Morton, M.S.S.: A Framework for Management Information Systems. Sloan Management Review 13(1), 1–22 (1971)

    Google Scholar 

  17. Gulliver, P.H.: Disputes and Negotiations: A Cross-Cultural Perspective. Academic Press, Orlando, FL (1979)

    Google Scholar 

  18. Guttman, R.H., Moukas, A.G., Maes, P.: Agent-mediated ecommerce. A survey. Knowledge Engineering Review 13(3), 147–159 (1998)

    Article  Google Scholar 

  19. Haeckel, S., Nolan, R.: Managing by Wire. Harvard Business Review, 122–132 (September-October 1993)

    Google Scholar 

  20. Jennings, N.R., Wooldridge, M.J.: Applications of Intelligent Agents. In: Jennings, N.R., Wooldridge, M.J. (eds.) Agent Technology: foundations, applications and markets, p. 10. Springer, Berlin (1998)

    Google Scholar 

  21. Jennings, N.R.: An Agent-Based Approach for Building Complex Software Systems. Communications of the ACM 44(4), 35–41 (2001)

    Article  MathSciNet  Google Scholar 

  22. Kahneman, D.: New Challenges to the Rationality Assumption. Journal of Institutional and Theoretical Economics 150(1), 18–36 (1994)

    Google Scholar 

  23. Kauffman, R.J., Wang, B.: New Buyers’ Arrival under Dynamic Pricing Market Microstructure: The Case of Group-Buying Discounts on the Internet. Journal of Management Information Systems 18(2), 157–188 (2001)

    Google Scholar 

  24. Kersten, G.E.: Support for Group Decisions and Negotiations. An Overview. In: Climaco, J. (ed.) Multicriteria Analysis, pp. 332–346. Springer, Heidelberg (1997)

    Google Scholar 

  25. Kersten, G.E., Strecker, S.E., Law, K.P.: Protocols for Electronic Negotiation Systems: Theoretical Foundations and Design Issues. In: Bauknecht, K., Bichler, M., Pröll, B. (eds.) EC-Web 2004. LNCS, vol. 3182, pp. 106–110. Springer, Heidelberg (2004)

    Google Scholar 

  26. Kersten, G.E., Lai, H.: Satisfiability and Completeness of Protocols for Electronic Negotiations. European Journal of Operational Research 180(2), 922–937 (2007)

    Article  MATH  Google Scholar 

  27. Kim, J.B., Kersten, G.E., Strecker, S., Law, K.P.: On Designing E-negotiation Systems: Component-based Software Protocol Approach. Group Decision and Negotiation  forthcoming (2007)

    Google Scholar 

  28. Kolitz, K., Weinhardt, C.: MES - Ein Experimentalsystem zur Untersuchung elektronischer Märkte. In: MKWI 2006, Passau, Germany (2006)

    Google Scholar 

  29. Kowalczyk, R., Bui, V.: On Fuzzy e-Negotiation Agents: Autonomous negotiation with incomplete and imprecise information. In: DEXA Workshop on e-Negotiation, London, UK (2000)

    Google Scholar 

  30. Kowalczyk, R., Bui, V.: On Constraint-based Reasoning in e-Negotiation Agents. In: Dignum, F.P.M., Cortés, U. (eds.) Agent-Mediated Electronic Commerce III. LNCS (LNAI), vol. 2003, pp. 31–46. Springer, Heidelberg (2001)

    Chapter  Google Scholar 

  31. Kowalczyk, R., Phiong, V., Dunstall, S., Owens, B.: Towards Supporting Collaborative Scheduling in Adaptive Supply Networks with Negotiation Agents. Journal of Decision Systems 13(4), 441–460 (2004)

    Article  Google Scholar 

  32. Kunzelmann, M., Neumann, D., Weinhardt, C.: Zwischen Limit und Market Order - Neue Ordertypen zur Reduktion impliziter Transaktionskosten. In: 10th Symposium on Finance, Banking, and Insurance, Karlsruhe (2005)

    Google Scholar 

  33. Lai, H.: Collective Bargaining Models on the Internet. In: SSGRR 2002S, International Conference on Advances in Infrastructure for e-Business, e-Education, e-Science, e-Medicine on the Internet, L’Aquila, Italy (2002)

    Google Scholar 

  34. Maekioe, J., Weber, I.: Component-based Specification and Composition of Market Structures. In: Bichler, M., Holtmann, C. (eds.) Coordination and Agent Technology in Value Networks, GITO: Berlin, pp. 127–137 (2004)

    Google Scholar 

  35. Manheim, M.: An Architecture for Active DSS. In: Proc. of the 21st Hawaiian International Conference on Systems Sciences (1988)

    Google Scholar 

  36. Momotko, M., Gajewski, M., Ludwig, A., Kowalczyk, R., Kowalkiewicz, M., Zhang, J.Y.: Towards Adaptive Management of QoS-aware Service Compositions. The International Journal of Multiagent and Grid Systems  (2006)

    Google Scholar 

  37. Neumann, D.: Market Engineering - A Structured Design Process for Electronic Markets. Fakultät für Wirtschaftswissenschaften, Universität Karlsruhe (TH) (2004)

    Google Scholar 

  38. Nisan, N., Ronen, A.: Algorithmic Mechanism Design. Games and Economic Behavior 35, 166–196 (2001)

    Article  MATH  MathSciNet  Google Scholar 

  39. Nwana, H.S., Rosenschein, J., Sandholm, T., Sierra, C., Maes, P., Guttmann, R.: Agent-Mediated Electronic Commerce: Issues, Challenges and some Viewpoints. In: Second International Conference on Autonomous Agents, ACM Press, New York (1998)

    Google Scholar 

  40. Rahwan, I., Kowalczyk, R., Pham, H.H.: Intelligent Agents for Automated One-to-Many e-Commerce Negotiation. In: ACSC (2002)

    Google Scholar 

  41. Roth, A.E., Prasnikar, V., Okuno-Fujiwara, M., Zamir, S.: Bargaining and Market Behaviour in Jerusalem, Ljubljana, Pittsburgh, and Tokyo: An Experimental Study. The American Economic Review 81(5), 1068–1095 (1991)

    Google Scholar 

  42. Shaw, M., Gardner, J.M.D., Thomas, H.: Research Opportunities in Electronic Commerce. Decision Support Systems 21, 149–156 (1997)

    Article  Google Scholar 

  43. Silverman, B.G., Bachann, M., Al-Akharas, K.: Implications of buyer decision theory for design of e-commerce websites. International Journal of Human-Computer Studies 55(5), 815–844 (2001)

    Article  MATH  Google Scholar 

  44. Sprague, R.H.J., Carlson, E.D.: Building Effective Decision Support Systems. Prentice-Hall, Englewood Cliffs, NJ (1982)

    Google Scholar 

  45. Strecker, S., Kersten, G., Kim, J., Law, K.P.: Electronic Negotiation Systems: The Invite Prototype. In: Proceedings of the Collaborative Business MKWI 2006, Potsdam, Germany, GITO (2006)

    Google Scholar 

  46. Ströbel, M.: Design of Roles and Protocols for Electronic Negotiations. Electronic Commerce Research Journal 1(3), 335–353 (2001)

    Article  Google Scholar 

  47. Tseng, C.-C., Gmytrasiewicz, P.J.: A Real Time Decision Support System for Portfolio Management. In: Thirty-Fifth Annual Hawaii International Conference on System Sciences, IEEE, Los Alamitos (2002)

    Google Scholar 

  48. Vahidov, R., Kersten, G.E.: Decision Station: Situating Decision Support Systems. Decision Support Systems 38(2), 283–303 (2004)

    Article  Google Scholar 

  49. Weber, I., Czernohous, C., Weinhardt, C.: Simulation of Ending Rules in Online Auctions. In: Eleventh Research Symposium on Emerging Electronic Markets (RSEEM 2004) (2004)

    Google Scholar 

  50. Weinhardt, C., Dinther, C.v., Kolitz, K., Mäkiö, J., Weber, I.: meet2trade: A generic electronic trading platform. In: Proceedings of the 4th Workshop on e-Business (WEB 2005), Las Vegas, USA (2005)

    Google Scholar 

  51. Weinhardt, C., Neumann, D., Holtmann, C.: Computer-aided Market Engineering. Communications of the ACM 49(7), 79 (2006)

    Article  Google Scholar 

  52. Weinhardt, C., van Dinther, C., Grunenberg, M., Kolitz, K., Kunzelmann, M., Mäkiö, J., Weber, I., Weltzien, H.: CAME-Toolsuite meet2trade - auf dem Weg zum Computer Aided Market Engineering. University Press Karlsruhe (2006)

    Google Scholar 

  53. Wooldridge, M., Jennings, N.: Intelligent Agents: Theory and Practice. Knowledge Engineering Review 10(2), 115–152 (1995)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. InterNeg Research Centre, Concordia University, Montreal, Canada

    Gregory E. Kersten

  2. Centre for IT Research, Swinburne University of Technology, Melbourne, Australia

    Ryszard Kowalczyk & Mohan Baruwal Chhetri

  3. National Sun Yat-sen University, Kaohsiung, Taiwan

    Hsiangchu Lai

  4. Institute of Information Systems and Management, University Karlsruhe (TH), Germany

    Dirk Neumann

Authors
  1. Gregory E. Kersten
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Ryszard Kowalczyk
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Hsiangchu Lai
    View author publications

    You can also search for this author in PubMed Google Scholar

  4. Dirk Neumann
    View author publications

    You can also search for this author in PubMed Google Scholar

  5. Mohan Baruwal Chhetri
    View author publications

    You can also search for this author in PubMed Google Scholar

Editor information

Henner Gimpel Nicholas R. Jennings Gregory E. Kersten Axel Ockenfels Christof Weinhardt

Rights and permissions

Reprints and permissions

Copyright information

© 2008 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Kersten, G.E., Kowalczyk, R., Lai, H., Neumann, D., Chhetri, M.B. (2008). Shaman: Software and Human Agents in Multiattribute Auctions and Negotiations. In: Gimpel, H., Jennings, N.R., Kersten, G.E., Ockenfels, A., Weinhardt, C. (eds) Negotiation, Auctions, and Market Engineering. Lecture Notes in Business Information Processing, vol 2. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-77554-6_9

Download citation

  • DOI: https://doi.org/10.1007/978-3-540-77554-6_9

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-77553-9

  • Online ISBN: 978-3-540-77554-6

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation