Abstract
We define cultural heritage, drawing on UNESCO, as tangible and intangible artifacts (e.g., tools, dresses, symbols, languages, decorations, buildings, stories, songs, rituals, etc.) that are developed in a culture. Based on teaching academic courses on design for cultural heritage and on work we did in relation to various collections of cultural heritage, we developed a taxonomy that distinguishes different types of stakeholders for cultural heritage collections. Different stakeholders vary in their needs and in the intended or expected experiences. For a culture to survive generations of participants, individual cultural heritage artifacts need to be maintained as well as be available for examination and (responsible) use. We propose that for being understood by new generations, the documentation for each artifact should include: (a) a description of the current state as well as of its original state; (b) an account of the original context of its creation and of its creator(s) in the context, a history of use, maintenance, changes, evolving role in the culture; and (c) a diary of use and maintenance by the current (temporal) owner(s). Cultural heritage artifacts often move into departments of public museums that should cope with a growing variety of intentions and needs between culture scholars, amateur culture participants and the general public. However, presentation of cultural heritage museum exhibit that provides optimal information for a scholar may be boring for the general public. Solutions are discussed in terms of museum business models, ICT support, and logistics, and involvement of cultural heritage related communities.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Falk JH, Dierking LD (2013) The museum experience revisited. Left Coast Press, Walnut Creek, CA
FoMRHI (2017) The fellowship of makers and researchers of historic instruments. Accessed from http://www.fomrhi.org/
Gemeentemuseum (2017) Gemeentemuseum Den Haag, collections, applied art, musical instruments. Accessed from: https://www.gemeentemuseum.nl/en/collections/musical-instruments
Incentive Europe (2017) Presenting: the new and improved Rijksmuseum. Accessed from http://www.incentive.nl/en/incentivenews/english-presenting-the-new-and-improved-rijksmuseum/
Khan Academy (2017) Peoples and cultures. In: Arts and humanities > Art of AfricaAfrican > Art, an introduction. Accessed from https://www.khanacademy.org/humanities/art-africa/african-art-intro/a/peoples-and-cultures
Kidsactivitiesblog (2016) Mummification: let’s Mummify Barbie! Accessed from kidsactivitiesblog.com/9140/mummification-lets-mummify-barbie
Merriam Webster (2017) An encyclopaedia Britannica company: definition of culture. Accessed from Merriamwebster website: https://www.merriam-webster.com/dictionary/culture
New Scientist (2016) Mummy X-rays let you peel its body to reveal insides. Accessed from www.newscientist.com/article/dn25619-mummy-x-rays-let-you-peel-its-body-to-reveal-insides
Traveldudes (2017) Rijksmuseum in Amsterdam: a major tourist attraction. Accessed from http://www.traveldudes.org/travel-tips/rijksmuseum-amsterdam-major-tourist-attraction/59122
Uras S, Consiglio T, van der Veer GC (2015a) Keeping cultural heritage alive – opportunities with ICT. In: HCITOCH 2015, human-computer interaction, tourism and cultural heritage
Uras S, Consiglio T, van der Veer GC (2015b) Teaching design for living memory. In: HCITOCH 2015, human-computer interaction, tourism and cultural heritage
UNESCO (2017) Definition of cultural heritage. Accessed from http://www.unesco.org/new/en/culture/themes/illicit-trafficking-of-cultural-property/unesco-database-of-national-cultural-heritage-laws/frequently-asked-questions/definition-of-the-cultural-heritage/
UXPA (2017) http://www.usabilitybok.org/glossary Victoria, Albert museum. (2016). Eating and drinking page, Accessed from www.vam.ac.uk/visiting/visitor-information/#eating-drinking
Von Hornbostel EM, Sachs C (1914) Systematik der Musikinstrumente. Zeitschrift fuer Ethnologie, 553–590
Vyas D, van der Veer G (2006a) Rich evaluations of entertainment experience: bridging the interpretational gap. In: Proceeding of ECCE-13. ACM Digital Library, pp 137–144
Vyas D, van der Veer G (2006b) Experience as meaning: some underlying concepts and implications for design. In: Proceedings of ECCE-13. ACM Digital Library, pp 81–91
Yu M-D, Devadas S (2017) Pervasive, dynamic authentication of physical items. Commun ACM 60(4):32–39
Acknowledgements
We thank our students, and the scholars and amateurs involved in the cultural heritage collections that allowed us insight into their content, operations, and logistics.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2018 Springer International Publishing AG
About this chapter
Cite this chapter
van der Veer, G., Consiglio, T., Uras, S. (2018). One Museum, Multiple Doors—Design for Experience of Living Cultural Heritage for Different Stakeholders. In: Vermeeren, A., Calvi, L., Sabiescu, A. (eds) Museum Experience Design. Springer Series on Cultural Computing. Springer, Cham. https://doi.org/10.1007/978-3-319-58550-5_9
Download citation
DOI: https://doi.org/10.1007/978-3-319-58550-5_9
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-58549-9
Online ISBN: 978-3-319-58550-5
eBook Packages: Computer ScienceComputer Science (R0)