Skip to main content

Evolution of Research in Knowledge Management and Competitive Advantage

  • Chapter
  • First Online:
Knowledge Management and Knowledge Sharing

Part of the book series: Contributions to Management Science ((MANAGEMENT SC.))

Abstract

The importance of knowledge has been felt throughout the history of the human race. Knowledge management is the systematic process that seeks to gain an understanding of how knowledge is created and managed, in order to study and analyze the processes involved by a firm to enhance its knowledge-related effectiveness and gain guaranteed returns from its stock of knowledge assets, kept in a state of currency through constant renewal and updating. Companies can gain a competitive advantage by attracting and maintaining personnel with a knack for acquiring and retaining knowledge and a skill for enhancing, refining, and fine-tuning their knowledge assets. Research shows knowledge management as a strategy for gaining a competitive advantage through innovation. Thus, this chapter aims to understand the crucial role of knowledge management in adopting innovation for success in achieving a competitive advantage for organization. Additionally, to show an overview of Knowledge Management and Competitive Advantage (KM-CA) linkage trends, through a bibliometric analysis and science mapping. The study adopts a bibliometric and systematic literature analysis. By employing this method, this study identifies research clusters of significant interest parallel with the objectives in a bias-free manner. In addition to fulfilling its original purpose, the chapter also culminates the research trajectory curves of recent nature in this area wherein the discovery of future research prospects was made in the clusters. Prior literature reviews have disclosed that a combination of the strategies has created results of higher accuracy. In order to follow the guidelines of the systematic review, the authors have established the eligibility criteria in terms of inclusion criteria and exclusion criteria for this present study. The global literature about “Knowledge Management and Competitive Advantage” published from 1979 to 2021 was searched in the Scopus database. The search terms applied to identify the closest matching publication included “Knowledge Management” and “Competitive Advantage” in keywords tagged with the document. The findings show that KM-CA research should increase as most of the industries are becoming knowledge intensive and the adoption of industry 4.0 tools had equipped firms to leverage knowledge. Going forward, the key is to study the role of new-age technology in shaping the relationship between KM and CA. More conceptual studies are needed in the areas of “Knowledge-based view” and open innovation as both themes were influencing others in KM-CA literature. This also paves the way for studies exploring KM-CA relationships from a sustainable angle. Currently, there is no prolific organization or researcher in KM-CA. Furthermore, the importance of knowledge has become distinct as a company’s economic and production level is increasingly dependent on its human capital, and intellectual capital. Furthermore, knowledge has been defined as a strategic asset, which is a collection of capabilities and resources that are difficult to replicate and commercialize due to scarcity. Organizations that give knowledge management the proper respect it deserves are sure to reap good rewards from their efforts for ensuring its proper management as knowing is half the battle.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 119.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 159.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Antonelli, C. (2017). The derived demand of knowledge. Economics of Innovation and New Technology 26 forthcoming.

    Google Scholar 

  • Antonelli, C. (2015). Towards non-exclusive intellectual property rights. In C. Antonelli & A. Link (Eds.), Handbook on the economics of knowledge (pp. 209–231). Routledge.

    Google Scholar 

  • Antonelli, C. (2013). Knowledge governance, pecuniary knowledge externalities and total factor productivity growth. Economic Development Quarterly, 27, 62–70.

    Article  Google Scholar 

  • Antonelli, D., Bruno, G., Schwichtenberg, A., Villa, A.: Full exploitation of Product Lifecycle Management by integrating static and dynamic viewpoints. In: IFIP Advances in Information and Communication Technology, vol. 398 (part 2), pp. 176–183 (2013).

    Google Scholar 

  • Apple Inc. (2020, March). Apple lifecycle management e-book. https://www.apple.com/business/docs/resources/Apple_Lifecycle_Management.pdf

  • Awad, E. M. (2007). Knowledge management. Pearson Education India.

    Google Scholar 

  • Bain & Company. (2010). Knowledge management guide. Retrieved from http://www.bain.com/publications/articles/management-tools-2011-knowledgemanagement.aspx

  • Baskerville, R., & Dulipovici, A. (2006). The theoretical foundations of knowledge management. Knowledge Management Research and Practice, 4(2), 83–105. https://doi.org/10.1057/palgrave.kmrp.8500090

    Article  Google Scholar 

  • Barney, J. B. (1986). Organizational culture: Can it be a source of sustained competitive advantage? Academy of Management Review, 11(3), 656–665.

    Article  Google Scholar 

  • Böhme, G., & Stehr, N. (Eds.). (1986). The Knowledge Society: The growing impact of scientific knowledge in social relations. D. Reidel.

    Google Scholar 

  • Bramwell, B., & Lane, B. (2000). Tourism Collaboration and Partnerships: Politics Practice and Sustainability. Channel View Publications.

    Book  Google Scholar 

  • Cameron, K. S., & Quinn, R. E. (2011). Diagnosing and changing organizational culture: Based on the competing values framework (3rd ed.). Jossey-Bass.

    Google Scholar 

  • Cepeda-Carrion, G. (2011). Competitive Advantage of Knowledge Management. In D. Schwartz & D. Te'eni (Eds.), Encyclopedia of Knowledge Management, Second Edition (pp. 89-102). IGI Global. https://doi.org/10.4018/978-1-59904-931-1.ch010

  • Chión, S. J., Charles, V., & Morales, J. (2020). The impact of organisational culture, organisational structure and technological infrastructure on process improvement through knowledge sharing. Business Process Management Journal, 26(6), 1443–1472. https://doi.org/10.1108/BPMJ-10-2018-0279

  • Claro, D. P., Claro, P. B., & Hagelaar, G. (2006). Coordinating collaborative joint efforts with suppliers: The effects of trust, transaction specific investment and information network in the Dutch flower industry. Supply Chain Management: An International Journal, 11(3), 216–224.

    Article  Google Scholar 

  • Cleveland, H. (1985). The Knowledge Executive: Leadership in an information society. Truman Tally Books, E. P. Dutton.

    Google Scholar 

  • Corrado, C., Haskel, J., & Jona-Lasinio, C. (2014). Knowledge spillovers, ICT and productivity growth.," IZA Discussion Papers 8274,. Institute of Labor Economics (IZA).

    Book  Google Scholar 

  • Demarest, M. (1996). Personal Communication.

    Google Scholar 

  • Drucker, P. (1993). Innovation and entrepreneurship: Practice and principles. Harper Collins Publishers, Inc.

    Google Scholar 

  • Drucker, P. (2017). The age of discontinuity: Guidelines to our changing society. Routledge.

    Book  Google Scholar 

  • van Eck, N. J., & Waltman, L. (2018). Manual for VOSviewer version 1.6.7. Center for Science & Technology Studies, Leiden University. https://www.vosviewer.com/documentation/Manual_VOSviewer_1.6.7.pdf

    Google Scholar 

  • Easterby-Smith, M., & Lyles, M. (2003). Re-reading Organizational Learning: Selective memory, forgetting, and adaptation. Academy of Management Perspectives, 17(2), 51–55.

    Article  Google Scholar 

  • Forcadell, F. J., & Guadamillas, F. (2002). A case study on the implementation of a knowledge management strategy oriented to innovation. Knowledge and Process Management, 9(3), 162–171.

    Article  Google Scholar 

  • Gaviria-Marin, M., Merigo, J. M., & Popa, S. (2018). Twenty years of the journal of knowledge management: A bibliometric analysis. Journal of Knowledge Management., 22, 1655.

    Article  Google Scholar 

  • Ghemawat, P. (1986). Sustainable advantage. Harvard Business Review, 64(5), 53–58.

    Google Scholar 

  • Gordon, R., & Grant, D. (2005). Knowledge management or management of knowledge? Why people. In Journal of Critical Postmodern Organization Science.

    Google Scholar 

  • Hamel, G., & Prahalad, C. (1994). Competing for the future. Harvard University Press.

    Google Scholar 

  • Halme, M. (2001). Learning for sustainable development in tourism networks. Business Strategy and the Environment, 10, 100–114. https://doi.org/10.1002/bse.278

    Article  Google Scholar 

  • Hult, G. T. M. (1998). Organizational Learning: The contributing processes and literatures. Organization Science, 2(1), 88–115.

    Google Scholar 

  • Ichijo, K., & Nonaka, I. (2006). Knowledge creation and management: New challenges for managers. Oxford university press.

    Google Scholar 

  • Ichijo, K., & Kohlbacher, F. (2007). The Toyota way of global knowledge creation the'learn local, act global'strategy. International Journal of Automotive Technology and Management, 7(2-3), 116–134.

    Article  Google Scholar 

  • Inkpen, A. C., & Tsang, E. W. K. (2005). Social capital, networks, and knowledge transfer. Academy of Management Review, 30(1), 146.

    Article  Google Scholar 

  • Innocenti, N., & Lazzeretti, L. (2019). Growth in regions, knowledge bases and relatedness: Some insights from the Italian case. European Planning Studies, 27(10), 2034–2048.

    Article  Google Scholar 

  • Janis, I. L., & Mann, L. (1977). Decision-making: A psychological analysis of conflict, choice, and commitment. The Free Press.

    Google Scholar 

  • Jashapara, A. (2004). Knowledge management: An integrated approach. Pearson Education.

    Google Scholar 

  • Kessler, M. M. (1963). Bibliographic coupling between scientific papers. American Documentation, 14(1), 10–25.

    Article  Google Scholar 

  • Li, X., Wu, P., Shen, G. Q., Wang, X., & Teng, Y. (2017). Mapping the knowledge domains of building information modeling (BIM): A bibliometric approach”, Automation in Construction (Vol. 84, pp. 195–206). Elsevier.

    Google Scholar 

  • Lazzeretti, L., Capone, F., Caloffi, A., & Sedita, S. R. (2019). Rethinking clusters. Towards a new research agenda for cluster research. European Planning Studies, 27(10), 1879–1903.

    Article  Google Scholar 

  • Mongeon, P., & Paul-Hus, A. (2016). The journal coverage of web of science and Scopus: A comparative analysis. Scientometrics, 106(1), 213–228.

    Article  Google Scholar 

  • Nasimi, M. H., Nasimi, S., Kasmaei, M. S., Kasmaei, H. S., Basirian, F., & Musapour, H. (2013). Knowledge management and competitive advantage for organizations. Kuwait Chapter of Arabian Journal of Business and Management Review, 2(5), 1–9.

    Article  Google Scholar 

  • Pritchard, A. (1969). Statistical bibliography or bibliometrics. Journal of Documentation, 25(4), 348–349.

    Google Scholar 

  • Popa, I., Ştefan, S. C., Morărescu, C., & Cicea, C. (2018). Research regarding the influence of knowledge management practices on employee satisfaction in the Romanian Healthcare system. Amfiteatru Economic, 20(49), 553–566.

    Article  Google Scholar 

  • Porter, M. E. (1985). Technology and competitive advantage. Journal of Business Strategy., 5, 60.

    Article  Google Scholar 

  • Silvi, R., & Cuganesan, S. (2006). Investigating the management of knowledge for competitive advantage: A strategic cost management perspective. Journal of Intellectual Capital, 7(3), 309–323.

    Article  Google Scholar 

  • Sanchez, R., & Heene, A. (1997). A competence perspective on strategic learning and knowledge management. In R. Sanchez & A. Heene (Eds.), Strategic learning and knowledge management (pp. 3–18). Wiley.

    Google Scholar 

  • Savage, C. M. (1990). 5th generation management. Butterworth-Heinemann.

    Google Scholar 

  • Sherif, K. (2006). An adaptive strategy for managing knowledge in organizations. Journal of Knowledge Management, 10(4), 72–80. https://doi.org/10.1108/13673270610679372

    Article  Google Scholar 

  • Simon, H. A. (1976). Administrative behavior: A study of decision-making processes in administrative organizations (3rd ed.). The Free Press.

    Google Scholar 

  • Small, H. (1973). Co-citation in the scientific literature: A new measure of the relationship between two documents. Journal of the American Society for Information Science and Technology, 24(4), 265–269.

    Article  Google Scholar 

  • Teece, D. J. (2004). Knowledge and competence as strategic assets. In C. W. Holsapple (Ed.), Handbook on knowledge management 1. International Handbooks on Information Systems (Vol. 1, pp. 129–152). Springer.

    Google Scholar 

  • Tripathy, K. K., Paliwal, M., & Nistala, N. (2021). Good Governance Practices and Competitiveness in Cooperatives: An Analytical Study of Kerala Primary Agricultural Credit Societies. JGBC, 16, 153–161. https://doi.org/10.1007/s42943-021-00020-0

    Article  Google Scholar 

  • Valeri, M. (2020). Blockchain technology: Adoption perspectives in tourism. In V. Ratten (Ed.), Entrepreneurship and organizational change: Managing innovation and creative capabilities (pp. 27–36). Springer.

    Chapter  Google Scholar 

  • Valeri, M. (2016). Networking and cooperation practices in the Italian tourism business. Journal of Tourism, Heritage & Services Marketing, 2(1), 30–35. https://doi.org/10.5281/zenodo.376333

    Article  Google Scholar 

  • Valeri, M., & Baggio, R. (2020a). Italian tourism intermediaries: A social network analysis exploration. Current Issues in Tourism, 24(9), 1270–1283. https://doi.org/10.1080/13683500.2020.1777950

    Article  Google Scholar 

  • Valeri, M., & Baggio, R. (2020b). Increasing the efficiency of knowledge transfer in an Italian tourism system: A network approach. Current Issues in Tourism. https://doi.org/10.1080/13683500.2021.1937960

  • Valeri, M., & Baggio, R. (2020c). Social network analysis: Organizational implications in tourism management. International Journal of Organizational Analysis, 29, 342. https://doi.org/10.1108/IJOA-12-2019-1971

    Article  Google Scholar 

  • Wiig, K. M. (1997). Knowledge management: Where did it come from and where will it go? Expert Systems with Applications, 13(1), 1–14. https://doi.org/10.1016/S0957-4174(97)00018-3

    Article  Google Scholar 

  • Wickramasinghe, N. (2003). Do we practise what we preach? Are knowledge management systems in practice truly reflective of knowledge management systems in theory? Business Process Management Journal., 9, 295.

    Article  Google Scholar 

  • Yoffie, D. B., & Kim, R. (2010). Apple Inc. In in 2010. Harvard Business School.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Appendix

Appendix

Table 8 Cluster 1 KBV, RBV, and Knowledge transfer (Red Color)
Table 9 Cluster 2 KM and organizational performance from customer’s perspective (Green Color)
Table 10 Cluster 3 Knowledge sharing and creation in special contexts such as NPD and SMEs (Blue Color)
Table 11 Cluster 4 Organizational learning (Yellow Color)

Rights and permissions

Reprints and permissions

Copyright information

© 2024 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Paliwal, M., Dikkatwar, R., Chatradhi, N., Valeri, M. (2024). Evolution of Research in Knowledge Management and Competitive Advantage. In: Valeri, M. (eds) Knowledge Management and Knowledge Sharing. Contributions to Management Science. Springer, Cham. https://doi.org/10.1007/978-3-031-37868-3_1

Download citation

Publish with us

Policies and ethics