Computerised manufacturing and empirical knowledge

Abstract

What skills are required for working with computer-controlled machines in the manufacturing area? Taking the developments in the machine building sector in Germany as an example, it becomes apparent that a human-centred approach (skill-based manufacturing) offers the companies many advantages over Tayloristic forms of work organisation and automation. Closer observations reveal that skills and qualifications based on empirical knowledge and individual capabilities, such as a feeling for machines and materials, continue to play an important part in the work with computer-controlled machines. So far, however, skills of this kind have received neither practical nor systematic consideration and are regarded as tacit skills in most cases. Therefore it is particularly the use of computer technology which is likely — in most cases unintentionally — to restrict and undermine the essential preconditions necessary for the development and application of such skills.