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Bringing Socio-Technical Design Back to Its Roots: Improving Digitization in the Manufacturing Industry

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HCI International 2020 - Posters (HCII 2020)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 1224))

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Abstract

The research of socio-technical systems went a long road from its beginning in the London Tavistock Institute in the early 1950s [1]. In recent years a shift in socio-technical research publications from blue to white collar work could be observed. This paper proposes a combination of methods from user experience (UX) design and industrial engineering to improve the socio-technical work environment on industrial shopfloors.

The contribution of this paper is threefold: First, an overview of the state of the art in inspection methods in the fields of HCI and industrial engineering is presented. This is based on a literature review and expert interviews. Secondly, a combination of methods from these areas is proposed. In the final part, a preliminary design for a tool supporting the combined methods is presented.

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Authors and Affiliations

  1. Ruhr-University Bochum, Universitätsstraße 150, 44801, Bochum, Germany

    Felix Thewes

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  1. Felix Thewes
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Correspondence to Felix Thewes .

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Editors and Affiliations

  1. University of Crete and Foundation for Research and Technology – Hellas (FORTH), Heraklion, Crete, Greece

    Constantine Stephanidis

  2. Foundation for Research and Technology – Hellas (FORTH), Heraklion, Crete, Greece

    Margherita Antona

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Thewes, F. (2020). Bringing Socio-Technical Design Back to Its Roots: Improving Digitization in the Manufacturing Industry. In: Stephanidis, C., Antona, M. (eds) HCI International 2020 - Posters. HCII 2020. Communications in Computer and Information Science, vol 1224. Springer, Cham. https://doi.org/10.1007/978-3-030-50726-8_13

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  • DOI: https://doi.org/10.1007/978-3-030-50726-8_13

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-50725-1

  • Online ISBN: 978-3-030-50726-8

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