Volume 23, issue 3-4, December 2018
10 articles in this issue
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Does prevention as an investment strategy explain the intention to purchase guarantees for unit-linked life insurance?
Authors
- Daliana Luca
- Content type: Original Article
- Published: 31 October 2018
- Pages: 153 - 167
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Online banking services: a meta-analytic review and assessment of the impact of antecedents and consequents on satisfaction
Authors (first, second and last of 4)
- Fernando de Oliveira Santini
- Wagner Junior Ladeira
- Marcelo Gattermann Perin
- Content type: Original Article
- Published: 31 October 2018
- Pages: 168 - 178
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Perceived risk and the interplay of expert endorsement, corporate image and investment knowledge in mutual fund advertising
Authors
- Suk Chong Tong
- Content type: Original Article
- Published: 20 October 2018
- Pages: 179 - 189
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Customer experience in omni-channel banking services
Authors
- Hanna Komulainen
- Hannu Makkonen
- Content type: Original Article
- Published: 26 October 2018
- Pages: 190 - 199
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Dimensions of materialism and credit card usage: an application and extension of the theory of planned behavior in Bangladesh
Authors
- A. F. M. Jalal Ahamed
- Yam B. Limbu
- Content type: Original Article
- Published: 26 October 2018
- Pages: 200 - 209
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Exploring advertising as an antecedent to brand experience dimensions: an experimental study
Authors
- Dhananjay Bapat
- Content type: Original Article
- Published: 24 October 2018
- Pages: 210 - 217
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The role of electronic word of mouth, conventional media, and subjective norms on the intention to purchase Sharia insurance services
Authors
- Amron Amron
- Usman Usman
- Ali Mursid
- Content type: Original Article
- Published: 24 October 2018
- Pages: 218 - 225
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Corporate greed: its effect on customer satisfaction, corporate social responsibility and corporate reputation among bank customers
Authors (first, second and last of 4)
- Albert Caruana
- Joseph Vella
- Saviour Chircop
- Content type: Original Article
- Published: 16 October 2018
- Pages: 226 - 233
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The customer experience ecosystem in two cultural contexts
Authors
- Mojtaba Barari
- Olivier Furrer
- Content type: Original Article
- Published: 24 October 2018
- Pages: 234 - 243