1. Special section on recommendations and analytics in tourism

   • Roland Schegg
   • Brigitte Stangl

   Editorial 20 March 2018 Pages: 1 - 4

2. A chat-based group recommender system for tourism

   • Thuy Ngoc Nguyen
   • Francesco Ricci

   Original Research 13 December 2017 Pages: 5 - 28

   

3. Strategic visitor flows and destination management organization

   • Rodolfo Baggio
   • Miriam Scaglione

   Original Research 07 December 2017 Pages: 29 - 42

   

4. Assessing reliability of social media data: lessons from mining TripAdvisor hotel reviews

   • Zheng Xiang
   • Qianzhou Du
   • Weiguo Fan

   Original Research 11 December 2017 Pages: 43 - 59

   

5. Impact of humour on firm-initiated social media conversations

   • Jing Ge
   • Ulrike Gretzel

   Original Research 11 December 2017 Pages: 61 - 83

   

6. Psychological antecedents of mobile consumer behaviour and implications for customer journeys in tourism

   • Thomas Wozniak
   • Dorothea Schaffner
   • Vera Lenz-Kesekamp

   Original Research 04 January 2018 Pages: 85 - 112

   

7. Business travellers’ use of mobile travel applications: a generational analysis

   • Anneli Douglas
   • Berendien Lubbe
   • Adrene van Rooyen

   Original Research 01 February 2018 Pages: 113 - 132

8. Analysis of users’ heart rate data and self-reported perceptions to understand effective virtual reality characteristics

   • Elena Marchiori
   • Evangelos Niforatos
   • Luca Preto

   Original Research 25 January 2018 Pages: 133 - 155

   

9. Hotel online reviews: different languages, different opinions

   • Nuno Antonio
   • Ana de Almeida
   • Ricardo Ribeiro

   Original Research 08 March 2018 Pages: 157 - 185

   

10. Marianna Sigala and Ulrike Gretzel (eds.): Advances in social media for travel, tourism and hospitality: new perspectives, practice and cases”

    • Suiwen Sharon Zou

    Book Review 09 January 2018 Pages: 187 - 189