The influence of enthusiasm and personal constraints on the intention to continue volunteering in an uncertain and turbulent environment Bernardinus Maria PurwantoRokhima Rostiani Original Article 05 November 2022 Pages: 693 - 720
The relationship between the Net Promoter Score (NPS) and students’ college experiences at a state university Ali KaraDeniz Zeren Original Article 08 November 2022 Pages: 721 - 737
Determining consumers’ intent to purchase organic foods in emerging market: price perception affect in moderated mediation model Sefa Emre Yilmazel Original Article 09 November 2022 Pages: 739 - 757
Customer satisfaction with electronic public services: An 18 years of systematic literature review Vita Nurul FathyaViverita ViveritaRifelly Dewi Astuti Original Article 12 November 2022 Pages: 759 - 812
Modeling customer experience with public sector smartphone apps: a mixed methods study in the UAE Alia AlJanahiSanjai K. Parahoo Original Article 16 November 2022 Pages: 813 - 827
Increasing donor’s perceived value from charitable involvement: a multi-segment approach to the American donor market Sandra Simas Graça Original Article 21 November 2022 Pages: 829 - 852
The body dissatisfaction role in the adoption of compulsive healthy eating behaviors Susana C. SilvaMaher Georges ElmashharaMaria Inês Sousa Original Article 02 December 2022 Pages: 853 - 873
The effect of charity brand experience on donors’ behavioral intentions: The mediating role of charity brand personality and donors’ satisfaction Basant Hassan AliNadia ElarefOmneya Mokhtar Yacout Original Article 12 December 2022 Pages: 875 - 903
Surviving Covid-19: what museums and cultural institutions can do to attract cultural tourists and get through the pandemic Rocco Palumbo Original Article 16 December 2022 Pages: 905 - 926
Content is key to non-profit digital media strategy Isadora Sánchez-TornéFrancisco Javier Caro-GonzálezMacarena Pérez-Suárez Original Article Open access 05 January 2023 Pages: 927 - 945