Success factors of platform leadership in web 2.0 service business Sang M. LeeTaewan KimByungku Lee Original Paper 26 February 2010 Pages: 89 - 103
Organisational capabilities and transaction costs in the analysis of activities and their externalisation: implications for the service industry Marta Peris-OrtizCarlos Rueda-Armengot Original Paper 08 November 2009 Pages: 105 - 122
The use of NDAs in the IT service sector Abiola O. Fanimokun Original Paper 09 August 2009 Pages: 123 - 136
Educational quality as perceived by the actors involved: reflections based on a study in the Environmental Sciences course Rosa Maria González-TiradosViviana González-Maura Original Paper 22 December 2009 Pages: 137 - 154
Risk factors at the travel destination: their impact on air travel satisfaction and repurchase intention Myungsook AnChongho LeeYonghwi Noh OriginalPaper 26 March 2010 Pages: 155 - 166
The cost of a lack of decorum, integrity and transparency in service entrepreneurial contexts Joaquín LorasJosé Vizcaíno Original Paper 07 November 2009 Pages: 167 - 176