Organizing for quality service: Improve internal service first Mark L. Richie Feature Articles Pages: 15 - 18
Keiretsu approach to educational technologies in distance education Saeid Y. EidgahyJohn P. Shearman Feature Articles Pages: 21 - 27
Distance learning partnerships for underserved learners Nancy Feyl ChavkinPaul A. KennedyMark Carter Feature Articles Pages: 30 - 38
Telecourse effectiveness: Findings in the current literature Jeff McNabb Feature Articles Pages: 39 - 40